Description We are offering a long term contract employment opportunity for a Patient Services Specialist in the medical devices industry. This role is based in Atlanta, Georgia, and involves key responsibilities within our dynamic team, focusing on the maintenance and coordination of our diagnostic devices. Responsibilities include: • Accurately entering and processing new patient information in our internal system and Salesforce. • Initializing devices for each patient using our internal system. • Managing additional paperwork for each device as per customer requirements. • Creating shipping labels with high accuracy. • Uploading reports to the system as needed. • Tracking and maintaining deliveries to and from patients. • Responding to general phone or email inquiries from sleep clinics. • Assisting in scheduling and tracking patients and devices as required. • Identifying and resolving issues that could delay material delivery, ensuring customer satisfaction. • Supporting a large volume of accounts with a detail-oriented approach. • Performing other supporting tasks as assigned. Requirements • Proven experience in a customer service role, preferably within the medical devices industry. • Strong data entry skills with keen attention to detail and accuracy. • Previous experience in providing administrative assistance in a healthcare setting. • Excellent communication and interpersonal skills to interact effectively with patients and healthcare professionals. • Knowledge of medical terminology and understanding of patient care procedures. • Ability to multitask, prioritize, and manage time effectively. • Proficiency in using medical software and technology. • Ability to handle sensitive patient information with confidentiality. • High level of patience and empathy to deal with individuals in need. • A bachelor's degree in healthcare administration or related field is preferred. • Must adhere to all industry regulations and standards. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .