Req #: 242533 Department: UW MEDICAL CENTER SURGERY CLINIC Posting Date: 01/10/2025 Closing Info: Closes On 01/17/2025 Salary: 50% of $3,600 - $4,852 per month Shift: First Shift Notes: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-20210208.pdf) **UW MEDICAL CENTER SURGERY CLINIC** has an outstanding opportunity for a **Part-time days Patient Services Specialist.** **WORK SCHEDULE** Days (50% FTE) Monday- Friday 8am-12pm **POSITION HIGHLIGHTS** + Conveniently located near public transportation + Make a difference for the patients and employees we serve + Opportunity to provide career growth **DEPARTMENT DESCRIPTION** The Surgery Clinic at UW Medical Center - Montlake offers a range of evaluation and surgical treatment services. Our services include the evaluation and general surgical treatments of cancers and other diseases; treatment of conditions of the colon, rectum and anus; and hernia care. **RESPONSIBILITIES** + Demonstrates excellent customer service skills + Responds to patients’ needs and concerns as appropriate + Accepts patient payments (e.g., co-pays, deposits) + Coordinates and assists in scheduling ancillary appointments and consults + Using clinic guidelines, gathers information on the telephone regarding the nature of the patient concern. Triages calls to appropriate staff; obtains necessary information for the return call; initiates emergency procedure, when necessary, uses appropriate documentation tools + Orders, coordinates, and distributes medical records as needed + Obtains necessary insurance plan information + Maintains ongoing documentation and tracks authorized referrals + Reviews the Epic Referral Queue daily for incoming orders and new patient referrals **QUALIFICATIONS** + High school graduation or equivalent AND + One year of healthcare, administrative, or customer service experience **OR** + An equivalent combination of education/experience **ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. **Become part of our team. (https://www.uwmedicine.org/jobs)** Join our mission to make life healthier for everyone in our community. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.