San Pedro, CA, 90731, USA
1 day ago
Patient Services Specialist
Description Join our dynamic Emergency Department team as a Patient Registration Specialist! We are seeking a detail-oriented, compassionate professional who thrives in a fast-paced healthcare environment and is dedicated to providing excellent patient service. This role plays a vital part in ensuring a smooth registration process and a positive patient experience. This position offers a regular weekday schedule with occasional weekend shifts. Schedule: + Monday through Friday: 7:30 AM - 4:30 PM + Rotating Saturdays (as scheduled) Key Responsibilities: + Greet patients and visitors warmly, ensuring a welcoming atmosphere. + Accurately collect, verify, and enter patient information into the system (e.g., demographic details, insurance verification, and consent forms). + Coordinate patient check-in and registration processes in an efficient manner. + Provide patients with clear instructions and respond promptly to inquiries regarding their appointments, insurance, or billing. + Collaborate with the Emergency Department team to streamline patient flow and minimize wait times. + Maintain strict confidentiality of patient information in accordance with HIPAA regulations. + Communicate effectively with insurance companies to verify coverage and address pre-authorization requirements. + Handle administrative tasks, including managing patient documentation, scheduling follow-ups, and resolving billing discrepancies. + Assist in triage situations by prioritizing registration based on patient urgency. Requirements Qualifications: + High school diploma or equivalent (required); some college or healthcare-related coursework is a plus. + Previous experience in patient registration, medical office administration, or a similar role preferred. + Strong interpersonal and communication skills, with a focus on customer service. + Proficient computer skills, including experience with electronic health record (EHR) systems. + Ability to manage multiple tasks and work effectively under pressure in a high-volume environment. + Knowledge of medical terminology, insurance processes, and HIPAA compliance (preferred). + Availability to work rotating Saturdays as part of the schedule. Why Join Us? + Opportunity to make a direct impact on patient care in a respected healthcare facility. + Competitive hourly compensation and benefits package. + Supportive team environment with opportunities for growth and professional development. + Predictable weekday schedule with a balance of occasional weekend hours. Application Instructions: If you’re excited to be a part of a healthcare team dedicated to exceptional patient care, we’d love to hear from you! Apply today by submitting your resume and a brief cover letter highlighting your relevant experience. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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