Patient Services Support Coordinator
KPH Healthcare Services, Inc.
**Overview**
**Scope of Responsibilities:** Works under direct supervision and follow standard procedures to accomplish assigned tasks.
**Job Summary:** Perform various clerical and administrative support duties throughout Specialty Pharmacy **.**
**Responsibilities**
+ Perform general secretarial and office duties including typing, filing, faxing, photocopying, and mailing
+ Responsible for facilitating the cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module.
+ Responsible for organizing and mailing letters to patients.
+ Responsible for assisting the prior authorization process for Patient Benefits Specialists by physically handling, faxing, organizing, or otherwise distributing paperwork
+ Responsible for providing support to Call Center Representatives who are not working physically in the facility
+ Assist call center operations with miscellaneous reporting tasks
+ Assist with the role of Patient Care Advocate including inbound calls, prescription, and delivery setup as necessary based on call volume.
+ Role requires 100% attendance in the physical facility.
+ Perform other duties as assigned
**Qualifications**
**Educational Requirements:**
+ Minimum: High School Diploma or GED
+ Preferred: AS Degree or higher in Business Administration or related field
**Experience:**
+ Preferred: 0-2 years of experience in a similar position
**Special Conditions of Employment:**
+ Drug test
+ Initial and continuous exclusion and sanction/disciplinary monitoring
+ Any and all additional eligibility requirements based on the specific position
**Compensation**
$17.00-18.00per hour.
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience,and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state,and federal regulations as it pertains to minimum wage requirements.
Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/13692/patient-services-support-coordinator/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336031866)
**Job Locations** _US-NY-Syracuse_
**Posted Date** _2 days ago_ _(1/20/2025 9:05 AM)_
**_Requisition ID_** _2025-13692_
**_\# of Openings_** _1_
**_Category_** _Administrative/Clerical_
**_Location : Location_** _US-NY-Syracuse_
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