**Overview** At St. Luke’s, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a supportive community of colleagues, St. Luke’s is truly a great place to work. **What You Can Expect:** + **Hours are likely going to be 1300-2130 (days of the week TBD)** + The Patient Transport Dispatcher, under minimal supervision, is responsible for answering all calls and monitoring EPIC transport assignment and assigning them in an accurate and timely manner. + Prioritizes requests for transport within the medical complex and notifies next available Patient Transporter. + Communicates changes or additional information about a transport to Patient Transporters and the receiving department. + Assists Patient Transporters with the location of equipment needed for patient transport. + May perform all duties of a Patient Transporter 3, as scheduled. + May maintain all records and reports to ensure compliance with all local, state and federal regulations. + Coordinates shift handoff. + Serves as a trainer, lead or subject matter expert. Acts as first point of escalation. May participate in interview, training and onboarding process. May participate in performance improvement initiatives as needed. + Handles complex issues using advanced knowledge of procedures and policies. Refers only the most complex issues to higher-level staff. + Performs other duties and responsibilities as assigned. **Qualifications:** + Education: High School Diploma or Equivalent + Experience: 3 years' experience **What’s in it for you** At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals. St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law. *Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers. **Default: Location : City** _Boise_ **Category** _Service/Trade_ **Work Unit** _Internal Transportation Boise Hospital Flr 1_ **Position Type** _Full-Time_ **Work Schedule** _EVENING_ **Requisition ID** _2025-97110_ **Default: Location : Location** _US-ID-Boise_ **Work Location : Name** _190 E Bannock St, Boise, Boise Medical Center_