**Unit Description** Seeking a "Difference Maker" to create a positive patient experience by setting the tone and culture of patient expectations. Come join our dynamic team at **Sodexo** as an **Patient Transport Manager** for **Huntington Hospital** located in **Pasadena, CA** . Huntington Hospital is situated just north of Downtown Los Angeles in Pasadena, CA. It's a level 2 trauma hospital licensed for 619 beds. **This position will will manage the Patient Transport staff on the 2** **nd** **and 3** **rd** **shifts** . The ideal candidate will have exceptional customer service skills and great employee relations with an ability to lead and direct a team. Knowledge of patient transportation systems is a plus! **The successful candidate will:** + Maintain and inspect transport equipment, as well as related logistics, documentation and reporting; + **Create a positive patient experience** by setting the tone and culture of patient expectations, including the provision of concierge transport services, through a compassionate bedside manner; + Respond to and/or managing calls through the Service Response Center; + Be responsible for driving patient satisfaction scores; + Provide a clean and safe environment for patients, visitors and staff; + Work with the Environment of Care Committee and Infection Prevention Director; + Effectively manage the Unit Operating System; and/or + Support a diverse and inclusive workforce. **Is this opportunity right for you? We are looking for candidates who:** + **have experience leading and managing a team in a Hospital;** + have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred; + possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion; + can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management; + have experience effectively managing projects within agreed upon timelines; + are proficient with computers and other technology. + Have the ability to work a from **4:00pm to 12:30am, alternatively 5:00pm to 1:30am** ; Monday- Friday Learn more about **Huntington HospitalHere (https://www.huntingtonhealth.org/)** Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. **Not the job for you?** At Sodexo, we offer Environmental Service/Housekeeping positions in Healthcare and Senior Living locations across the United States.Continue your search for ES/Housekeeping jobs (http://bit.ly/SdxHousekeepingjobs) . **Working for Sodexo:** Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. **What We Offer** Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: + Medical, Dental, Vision Care and Wellness Programs + 401(k) Plan with Matching Contributions + Paid Time Off and Company Holidays + Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. **Qualifications & Requirements** Basic Education Requirement - Associate's Degree or equivalent experience Basic Management Experience - 2 years Basic Functional Experience - 2 years work experience in functional areas such as call center technology, computer applications, process improvement, or related areas Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer. **Location** _US-CA-PASADENA_ **System ID** _976941_ **Category** _General Management_ **Employment Status** _Full-Time_ **Posted Range** _$63700 to $96470_ **Company : Segment Desc** _HOSPITALS_ _On-Site_