Patient Transport Manager Location US-CO-LAKEWOOD System ID 977956 Category General Management Relocation Type No Employment Status Full-Time Posted Range $67300 to $101640 Company : Segment Desc HOSPITALS   On-Site Unit Description  Sodexo is seeking a Patient Transport Operations Manager 1 for St. Anthony Hospital to oversee the Patient Transportation and the Service Response Center (SRC) departments.

Located in Lakewood, Colorado, St. Anthony Hospital is a Level 1 Trauma Center providing a full range of medical specialties and health care services to Denver and the surrounding metro areas at a state-of-the-art medical campus. A busy, fast-paced environment with 256 patient rooms. There area a full range of services offered by Centura Health.  The Sodexo Service Response Center (SRC) offers PBX and other ancillary services to nine Centura Health hospitals, a single point of contact for multiple critical business services. The ideal candidate will work a day-shift position, with some weekends and holidays. This position will report directly to a General Manager of eXPress Services on-site.  Come join a winning team with Sodexo.  Must have excellent customer service skills and employee relations skills. 

The successful candidate will:

Maintain and inspect transport equipment, as well as related logistics, documentation and reporting;Create a positive patient experience by setting the tone and culture of patient expectations, including the provision of concierge transport services, through a compassionate bedside manner;Respond to and/or managing calls through the Service Response Center;Be responsible for driving patient satisfaction scores;Provide a clean and safe environment for patients, visitors and staff;Work with the Environment of Care Committee and Infection Prevention Director;Effectively manage the Unit Operating System; and/or

Is this opportunity right for you? We are looking for candidates who have:

experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;knowledge of patient care services in a healthcare setting;Service Response Center or call center experience;in depth knowledge of quality control systems such as TRAKKAR or TeleTracking, as well as other Sodexo systems such as UOS, Gold Check, ENGAGE and black light inspections;a basic understanding of Environmental Services/Housekeeping services;experience with vendor and contract management, as well as union and contract negotiations;proficiency with computers and other technology;strong leadership skills and the ability to work independently to drive program compliance and reach project target dates of completion;3-5 years previous patient transport or Service Response Center experience in a hospital or healthcare environment; andstrong hospitality or customer service experience.

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.   

Not the job for you?
At Sodexo, we offer Patient Transport positions in Healthcare and Senior Living locations across the United States. Continue your search for Patient Transport jobs.

Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience
Basic Management Experience - 3 years
Basic Functional Experience - 3 years

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.