Primary City/State:

Phoenix, Arizona

Department Name:

Patient Transport

Work Shift:

Evening

Job Category:

Clinical Support

Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you. 

As a Patient Transporter, you will play a vital role in the safety of our patients by assisting nurses with moving/transporting patients throughout the facility with various equipment, including wheelchairs and stretchers. You will be joining our very energetic, engaged, and customer service focused Clinical Care Operations (CCO) team that we like to call family! Transporters are constantly on the move in this fast-paced environment. Basic Life Support (BLS) Certification is required (must meet AHA curriculum guidelines).

Clinical Care Operations (CCO) is the hub of patient management for the facility, including: unit staffing, bed assignment, house supervision, emergency preparedness (code events and internal disasters), patient transports, dispatch, and data analysis. Several employee groups report to this department, including clinical positions such as RN House Senior Managers, SWAT Nurses, and the Resource Team (RNs, Nursing Assistants, Patient Care Assistants, Unit Coordinators, and Behavioral Health Technicians), plus non-clinical roles such as Office Supervisors, Transport Supervisors, Dispatchers, Placement Liaisons, and Information Specialists.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

Banner Estrella Medical Center is a 317-bed acute care hospital providing a full range of health care services to the fast growing communities of west Phoenix. Opened in 2005, this is an innovative, fully electronic facility that features electronic medical records, computerized physician order entry, digital radiography, sophisticated ICU monitoring and much more. In fact, we've been named one of the "ten most innovative hospitals in the country" by Newsweek Magazine and are recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. The hospital is also designed to provide a soothing, healing atmosphere for both patients and their family members. We encourage the use of such therapies as pet therapy, aromatherapy, spiritual care and Reiki Therapy.

POSITION SUMMARY
This position transports patients and distributes requested items as needed throughout the facility in accordance with department/facility policies, procedures and protocols.

CORE FUNCTIONS
1. Transports patients safely and efficiently between various departments following appropriate transfer techniques and proper isolation/infection control procedures. Validates patients’ identity based on established department protocol. Remains alert to patient condition and promptly communicates changes to clinical staff.

2. Assists with patient handling and lifting using appropriate patient safety equipment and appropriate safety procedures.

3. Provides distribution services of requested items between various departments as needed in accordance with established procedures that may include medications.

4. Responds to all job calls in a timely manner. May utilize computer system to track and update requests. Communicates status updates and location information as required in accordance with department protocols to help facilitate work flow.

5. Collects, cleans and disinfects patient care equipment and all other reusable items.

6. May perform supply restocking or assume clerical duties of assigned area as necessary.

7. May be required to operate golf cart to provide distribution services.

8. May be required to transport deceased persons to the facility morgue.

9. Facility based position. Responsible for the timely delivery of services with a strong focus on customer service. Customers are staff, physicians, patients, family members and visitors.

MINIMUM QUALIFICATIONS

Certification for BLS is required.

Requires interpersonal skills to operate in a direct patient contact environment. Ability to interpret verbal and written information/instructions and effectively communicate with others. Must demonstrate basic knowledge of computer skills, organizational skills, problem solving skills, and ability to function with minimal direction in a fast paced environment. If required by facility, may be required to possess a valid driver’s license and be eligible for coverage under the company’s auto insurance policy.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.
Six months previous healthcare or customer service experience preferred. Knowledge of medical terminology.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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