Payment Business Compliance Manager
Operations & Technology
United States
General Responsibilities
The Payment Business Compliance Manager is responsible for planning, directing, and coordinating all activities related to ensuring compliance with internal and external card scheme regulations (MasterCard, Visa, Discover, AMEX, etc.). This role involves identifying, assessing, and documenting an internal control structure that meets card scheme regulatory requirements. The Payment Business Compliance Manager will review, assess, and document new regulatory requirements, monitor reports and alerts from card schemes, and ensure compliance violations are detected and resolved early. The Payment Business Compliance Manager will also identify trends and potential risks, design and implement controls to mitigate impacts, and serve as the central point of contact with card associations for compliance matters.
•Responsible for advising the Cards team on how to meet regulatory requirements and providing guidance on options to meet the requirements.
•Identifies via card scheme publications possible new or changed brand requirements and coordinates with impacted teams for the creation of BRDs to provide guidance to for technical solutions that will meet requirements.
•Identify and communicate events (changes to processes, systems, regulations, products, others) that could have a negative impact over the risk profile of the business line.
•Identify trends and/or potential risks and effectively designs and implements controls to mitigate impacts.
•Review reports, alerts and other communications to ensure ongoing compliance with card scheme mandates and defining course of action to resolve exceptions and violations identified in such reviews.
•Prepare monthly, quarterly and annual reports on various association compliance related matters.
•Prepare card association paperwork for new clients or alternatively, advise others in the company on the proper completion of card scheme paperwork on behalf of new clients.
•Review new products or services to ensure compliance and internal controls requirements are covered
•Assist in responding to requests from various card associations
•Supervise, assign, and review tasks delegated to Team Members (Monitoring, Action Plan, Forms, Disclosure, policies, procedures and trainings)
•Serve as the single point of contact between Evertec and the card schemes for compliance matters.
•Act as central point of collection for country specific rules and regulations documenting business requirements to address such country specific rules and regulations as they are identified by the various groups within Evertec.
Performs duties through methods and actions that are consistently ethical and in total compliance with the laws, applicable regulations, Code of Ethics, corporate policies and guidelines and rules of conduct. Completes corporate trainings and certifications intended for the detection and prevention of money laundering related activities and fraud, insider training and conflict of interest policies and procedures, as applicable.
Education and Experience Required
•Bachelor's Degree in Business Administration, Information Services, Science, or a related field. A Master's Degree is desirable but not required.
•At least ten (10) years of card payments experience, preferably in issuing and acquiring, with at least 2 years leading card scheme compliance activities.
•Prior experience as a business analyst or system programmer in the cards business is highly desirable.
•Solid experience and understanding of the card payments business and card association rules and regulations.
•Subject matter expertise in consumer laws and regulations impacting the credit card industry.
•Thorough knowledge of financial services regulatory and compliance environment.
•Understanding of the control environment and audit procedures of the Cards Business.
Knowledge and Skills Required
•Regulatory Compliance Expertise: Advanced to Expert. In-depth knowledge of card scheme regulations and the ability to ensure compliance with MasterCard, Visa, Discover, AMEX, and other card schemes.
•Risk Management: Advanced. Ability to identify trends and potential risks, design and implement controls to mitigate impacts, and communicate events that could negatively impact the business line's risk profile.
•Technical Solution Coordination: Advanced. Experience in coordinating with teams to create Business Requirement Documents (BRDs) and provide guidance for technical solutions that meet regulatory requirements.
•Communication: Advanced. Effective oral and written communication in Spanish and English, providing clear information to various audiences, including internal and external clients, team members, executives, and consultants.
•Analytical Skills: Advanced to Expert. Ability to conduct research, assess information, and synthesize data to form general rules or conclusions. Demonstrates attention to detail and applies general rules to specific problems.
•Decision Making: Advanced. Objectively evaluates information, identifies alternatives, and makes timely decisions considering all factors. Weighs the positives and negatives of each option and considers lessons learned and differing opinions.
•Business Acumen: Advanced. Evaluates and makes good decisions about business situations, understanding industry knowledge, global developments, and financial concepts. Maintains a broad understanding of financial management principles.
•Financial Acumen: Intermediate. Prepares budgets, reports, and related documents, efficiently managing costs and resources, and demonstrating good financial judgment.
Additional Information
Monday to Friday, 9:00 AM to 6:00 PM
Available to work extended hours, weekends and/or holidays as needed and the availability to travel as required supporting projects in the region.
“Evertec Group, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, pregnancy, marriage, sexual orientation, gender identity, national origin, age, genetic information or condition, political affiliation, religious ideology, being a victim or perceived victim of domestic violence, sexual assault, or harassment, serving or having served in the Armed Forces of the United States, disability status, or any other protected category by Puerto Rico or US Federal law.EEO is the Law Poster. If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, please contact the People & Culture Department in advance at (787) 759-9999 or send an email totalentacquisition@evertecinc.comin order to accommodate your special needs. Evertec is an employer with E-Verify to verify the eligibility for employment of all the new employees.Participation Poster. Drug-free company. Equal Employment Opportunity/ Affirmative Action for Women/Veterans/People with Disabilities.”