Join our team to build your career in a culture that values innovation, creativity and excellence.

 

As Payment Lifecycle Analyst within the Payment Lifecycle operations, your  primary responsibility  is to support and supervise the day-to-day operations for Payments Processing Function. You will work under pressure and meet stringent deadlines. The role involves processing of manual payments based on instructions from internal and external clients. The individual will work closely with Client Service, Operations, Technology, and other relevant Stakeholders.

 

Job Responsibilities: 

Understand and execute client’s payment requests after performing necessary defined controls with 100% accuracy  Process/verify requests efficiently to maintain current portfolio and ensure aged items are escalated appropriately  Identify & escalate all error/exceptions on identification  Responds effectively and timely to routine queries/complaints  aintain emphasis on deadlines, quality, and procedures. Identify opportunities for process efficiency & implement in a controlled manner   Provide overall supervision / leadership to the staff and act as a back-up to the Shift Manager.  Creating effective work environment by maintaining healthy relation with Teammates. Taking initiative in extending support to team members when required; Keeping the team informed about the issues and corrective actions in the process

 

        

Required qualifications, capabilities and skills:

Minimum 6 years overall experience with strong experience in International Payment Processing Operations  Experience and a working knowledge of various aspects of Payment Operations. Experience in a Backoffice of a reputed foreign bank or it's processing arm/private sector bank/public sector bank as a supervisor would be beneficial   Working Knowledge of SWIFT & international payment conventions & practices   Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player Excellent verbal, written communication skills and good Presentation Skill  Strong PC and analytical skills. Knowledge of MS Access, Excel, PowerPoint, and Word 

 

Preferred qualification: 

Bachelor's Degree