Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

Job Summary:

As a Payment Lifecycle Analyst within JPMorgan Chase, you will play a crucial role in managing fund transfers and payments from our diverse range of clients. You will have the opportunity to handle daily operational activities, including processing transactions and authenticating clients. This role offers you the chance to develop your skills in SWIFT and cheque processing, and to make a significant impact on our clients' experience.

Job Responsibilities:

Process Swift / ISO payment processing Local & FX including serial and cover payments. Clear cheques including Inward, Outward & Collection products. Maintain accuracy in production. Support payment activities such as manual instruction validation, Nostro Recon, EOD Reconciliation, Fund control Checks, etc. Monitor process mailbox and manage queries / escalation. Monitor and clear processing queue. Perform quality checks on a regular basis. Follow regulatory & process requirements and maintain Standard Operating Process. Ensure exception procedures are followed for every process deviation. Complete assigned tasks within expected timelines. Ensure TAT is met for processes handled. Coordinate with stakeholders including service / product and regional management. Maintain MIS / productivity tracker. Ensure timely escalation is performed in case of issues. Assist PVT during weekends (as and when required).

Required Qualifications, Skills and Capabilities:

Knowledge of SWIFT / ISO & Cheque product. Knowledge in Nostro recon and monitoring  Work experience of minimum  7 years in similar role/function. Graduate and above. Flexibility in working hours / days. Should be familiar with AI tools.