Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. How you'll make an impact • Identify the client's business needs, actively providing best practices, and process improvements, and ensuring compliance with Federal, State, and Local jurisdictions • Review, respond, and resolve client issues related to work product, project plan, and other inquiries • Provide exceptional customer service to deliver a dynamic client experience • Conduct internal client quality checks and identify areas of concern and improvement • Successfully manage multiple projects and/or clients simultaneously in a highly organized manner • Work in a virtual team environment or autonomously completing tasks accurately and efficiently and working with other consultants on larger projects • Create custom reports as needed for clients • Facilitate or oversee the implementation of new products. • Creation and documentation of key processes that are essential to the success of the project/client • Provide strategic insight for payroll-related initiatives and projects • Identify if the clients’ payroll processes and procedures are in compliance with federal, state, and local guidelines • Streamline processes and optimize system functionality About You • Previous experience in project management of implementations and other payroll/HRIS projects • Ability to develop and execute a project plan • Preferred experience with any major payroll/HRIS platform (e.g. ADP, Ceridian, Paychex, Paycom, Paycor, Paylocity, Rippling, UKG, or Workday) • Proficiency in Excel, including creating formulas, Pivot Tables, and the use of VLOOKUP • Attention to detail, problem-solving ability, and the ability to operate in a highly confidential setting • Experience with payroll taxes and quarterly/annual reconciliations with the ability to troubleshoot issues resulting in root cause identification