Job Profile Summary

About Us:

The root of the word culture comes from the Latin word meaning "to care." At its core, our culture is about caring for our customers, employees, and the communities we serve. Relationships drive everything we do and how we do it. Bangor Savings Bank is committed to maintaining an environment that fosters diversity, inclusion, collaboration, and continuous growth. Our invigorating culture and strong values lead to our continued recognition as one of the "Best Places to Work" in Maine and New Hampshire.
Bangor Payroll is an exciting division of Bangor Savings Bank, which continues to experience incredible growth! If you are interested in joining our dynamic, fast-paced environment accompanied by future career growth opportunities, this is the job for you! Bangor Payroll is looking to add a Payroll Specialist to our team. This specific role will support our payroll clients while engaging in a positive, team-oriented work environment.Job Description

What You’ll Need to be Successful:

Superb customer service skills with a passion for strengthening customer relationshipsAttention to detail and emphasis on accuracyPrioritizes tasks and demonstrates excellent time management skillsA collaborative mindset with the ability to work independentlyMust embrace technology, be detail-oriented, and possess excellent interpersonal skillsAbility to work in a fast-paced team environmentTeachable and welcoming of feedback as a means of continuous improvementCritical thinking and problem-solving skillsCommitment to teamwork

Responsibilities:

Provides exemplary service and support to client base while resolving issues and concerns in a timely fashionResponsible for processing payroll while maintaining employee information in the database regarding salary and pay.Enters and processes payroll while under strict time constraintsDay to day responsibilities vary based on the needs and complexity of clientsEnsure clients receive a “matter more” experience while embracing our invigorating cultureCommitment to education and professional development by participating in our robust and interactive trainingInteracts harmoniously and effectively with others, focusing upon the attainment of department and bank goals through a commitment to teamworkEnsures that clients are receiving maximum value from our products and servicesEstablishes and maintains a positive working relationship with both clients and teammates

Preferred Qualifications

High School Diploma or equivalent required.College, business, or professional training preferredPayroll experience is helpful but not required.Strong communication skills, verbal and written, required.

Physical Demands/Conditions Requirements:

General office environmentModerate lifting (to 35 lbs.) requiredModerate reaching, walking, sitting, and standing requiredOccasional in-state travel required for client training

Equipment Used:

General office equipment

External and internal applications and position incumbents who become disabled must be able to perform the essential functions either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.