Job Description

To define payroll processes and align work and system processes with overall business practice, providing system support to the business on process and system functionality.Control expenditure and identify process improvements to contain and reduce costs.Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards.Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data.Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.Ensure implementation of relevant policies, governance and practice standards across the business.Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements.Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findings and changes.Develops an understanding of risks and risk management approaches.Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.Educates others and makes suggestions for improvements.Implement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability.Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey map.Research, enable and consult on improvements and opportunities to harness technology and platform enablement.Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy.Monitor customer feedback reports and align processes to maximise efficiencies.Ensure governance and compliance of policies to facilitate new/amended legislation or Union amendments that impact the business and relevant systems on payroll matters, facilitated through Payroll blueprint and independent research across the Group (SA & International).Take action to ensure risks are mitigated, documented, and escalated.Ensure the effective collection of risk related information and produce reports identifying losses and potential risk exposures.Ensure all audit findings relating to payroll are resolved and closed out.Ensure all process integration dates are documented and communicated and sufficient planning for payroll processing is allowed.Ensure the provision of accurate and timeous reporting in respect of key performance metrics and recommendations to improve operational efficiency.Provide monthly tracking report which will detail status and age analysis.Provide payroll SME support on HC projects Document business requirements and ensure that the business needs and changes that are required in the status quo are understood, documented and distributed in the context of the business case and/or other project documentation.Prepare, distribute, and communicate the annual payroll calendar within agreed timelines and process requirements.Coordinate the operational activities of the payroll function and ensure all employees are paid on time and accurately.Ensure User Acceptance Testing is signed off by the relevant parties.Ensure all changes relevant are reviewed for quality and usability of the end result against the business case.Maintain an existing payslip explanation document and create new document/s in the event of Payroll projects.Participate in planned activities that are appropriate for own development.Display and encourage an appreciation of teamwork and inclusivity.Develop, encourage and nurture collaborative relationships across area of specialisation.

Qualifications & Experience

Bachelor of Human Resources Management, Business Administration or Related6-8 years’ experience in HR Payroll and Payroll Systems

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Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
 

28/01/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.