GET TO KNOW ALORICA 

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe. 

JOB SUMMARY

Payroll Specialist is assigned to one country in a specific geographical area to successfully process Monthly payrolls and respond to payroll inquiries. Pay cycle can vary by country and/or compliance requirements.

ESSENTIAL JOB FUNCTIONS

Process monthly payrolls           60%

Monthly filings                           10%

Respond to inquiries                  10%   

Reconcile payrolls                     10%

Prepare reports                         10%

Complete all activities involved in monthly payroll processing such as processing files from the time management system and other related approved documents and reports. Implement controls to ensure all payroll data is processed timely and accurately into the payroll system. Maintain timekeeping documents, rules current, holiday dates, pay calendars and all related to time tracking current. Perform comparison reports to audit discrepancies prior to the pay date and responsible to obtain necessary approvals are obtained and documented. Process and file tax reports, declarations, and payments timely. Expert in responding to payroll questions within compliance of local guidelines as well as Company policies Review and process payroll discrepancies timely. Coordinate necessary funding to ensure payments are processed in a timely manner. Maintain bank access for money movement and processing. Follow internal rules when processing bonus information. Use Alorica tools to extract bonus data for payments. Coordinate, test, and implement tax updates, time keeping rule changes and or legal requests. Reconcile and process other payments related to loans, garnishments, savings, allowances, etc Make recommendations on process improvement.

TECHNICAL/FUNCTIONAL COMPETENCIES

Experience with payroll systems, time keeping systems and tax portals for filing. Experience with Style/Msoft preferred. Microsoft Office, formulas, pivot tables required. Strong written communication skills  Assist in special projects as assigned by direct management Other duties as assigned Knowledge of payroll related rules, regulations and policies  Detailed oriented with good problem-solving skills.

JOB REQUIREMENTS 

Minimum Education and Experience: 

Bachelor’s degree in finance or business preferred. Bilingual in Bulgarian & English mandatory  Experience with Payroll and Timekeeping software. Able to exercise strict confidentiality Must be detailed oriented Able to adhere to tight deadlines, adapt to a flexible schedule and work under pressure Strong written communication, time management and research skill

TRAVEL

Less than 10%

KNOWLEDGE, SKILLS AND ABILITIES:

Excellent customer service and communication skills Excellent follow-up and follow through skills Ability to thrive in a team environment  Ability to work independently in a time sensitive environment Must possess sound decision-making skills Consistently exhibit a sense of urgency in performing duties Identifies process improvements with automation

 

If you are interested, please send us your CV in English.

Applications will be processed in strict confidentiality.

Only short-listed candidates will be contacted.

The personal data of the applicants will be processed in strict confidentiality by Alorica solely for the purposes of selection and recruitment and will not be transferred to other data controllers unless required by law. Applicants provide their personal data on a voluntary basis and will have the right to access and correct their personal data within a reasonable time upon filing a written request.