About the company  

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community. 

Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants. 

Placing a premium on adaptability, safety and family well-being, our work model, Presence with a Purpose, offers a hybrid work environment between remote work and office time.  A one-size-fits-all approach does not apply to everyone, and teams are empowered to make decisions best for them. 

 

Bring your flavor 

Building the future of food and well-being starts with you. Join our team and bring your best self to the table. 

#bringyourflavor 

#LI-LZ1 

 

What you will be doing 

The PBM Services Technician works under the direction of the Manger PBM Operations to handle inquiries and issues from clients, pharmacies, and members. 

 

The position will be based in Boise, ID. 

 

Main responsibilities 

Receive and resolve member questions  Utilize on-line claim adjudication system to resolve pharmacy claim transmission and member coverage issues  Effect changes in member eligibility through manual entry in claims system  Create mailings to members and providers for eligibility cards and billings  Create client specific brochures or member communication templates  Process reimbursements to members for cash prescriptions  

 

What we are searching for  

High school diploma or GED  Pharmacy Technician Training Certificate preferred  1-2 years member services, pharmacy technician, or PBM experience   Excellent computer skills including Microsoft office, Access, Excel, and Word 

 

We believe the successful candidate has these qualifications and experience 

Strong oral and written communication skills   High degree of initiative and accuracy  Detail oriented with ability to prioritize work  Self-motivated  Strong customer service skills  Ability to complete work with a minimum of supervision under rigid time constraints  Honest and trustworthy, exhibiting sound business ethics 

What is it like at Albertsons?  

Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are. 

  

Albertsons is an Equal Opportunity Employer  

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.    

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).