JOB PURPOSE 

Operates the PBX console, ensuring that all calls to CHS hospitals are handled in an expedient, accurate and pleasant manner. Utilizes paging and other communications system, handles emergency procedures, acts as base station for the Security Officers and monitors and responds to all alarm systems located in the Communications Center.

QUALIFICATIONS 

All job qualifications listed indicate the minimum level necessary to perform this job proficiently. 

LEVEL OF EDUCATION 

Minimum: 

Preferred: 

CERTIFICATIONS, LICENSES, REGISTRATIONS 

Minimum: 

Preferred: 

TECHNICAL REQUIREMENTS 

Minimum: Ability to use a PC to operate the PBX console program and other communications systems in the department. 

Preferred: 

YEARS OF RELATED WORK EXPERIENCE

 Minimum: 

Preferred: One year PBX operator or customer service experience