Barton Creek Resort & Spa
Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.
Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.
Job Description
Omni Hotels & Resorts is seeking PBX Operator/Ideal Services Agent for the beautiful new Barton Creek Resort & Spa!
If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2022
To direct and assist guest and employees with communication needs in accordance with Omni standards.
Responsibilities Answer incoming telephone calls to the hotel efficiently and courteously. Direct phone calls and messages to appropriate personnel or guest. Assist all guests and employees. Initiating Omni prompt responses help line by logging information regarding problems/situations which require prompt attention and relaying to appropriate personnel. Recording and making Wake up calls. Receiving and sending facsimile messages as needed, as well as operating switchboard and two-way radio. Qualifications Computer skills required. Must have the ability to work alone, with others, and remain at work station for entirety of shift. Must be able to work a flexible schedule including, weekends and holidays. Must have customer service experience with excellent written and especially verbal communication skills. Must be able to sit for extended periods of time.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com
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