The PC Installation/Phone Lead supervises a cross-functional team of 19 contractor and sub-contractor PC/LAN Management Analysts, Network Engineers, Telecommunications Engineers, and Telephone Specialists in support of U.S. Army INSCOM at Fort Belvoir, VA.
Responsibilities
Responsible for a large, cross-functional, multi-company, contractor team; supervises, trains, and mentors all contractor/sub-contractor personnel
Leads and directs the work of a PC Installation Team of 14 contractors consisting of PC/LAN Analysts and Network Engineers
Assists with leading, oversight, and administrative management to Phone Team of four contractors consisting of Telecommunications Engineers and Telephone Specialists
Develops, refines, and enforces use of standardized reporting templates, policies, processes, and procedures
Plays a key role in personnel actions and decisions related to hiring, performance, or disciplinary actions of employees
Serves as central point of contact for government lead on all items related to desktop computer, phone, and desktop peripherals related to IT asset life cycle management and new workstation installation
Conducts IT workstation site surveys, planning, design, and quality checks supporting IT asset life cycle management efforts and new workstation installations; and makes recommendations on hardware, cabling, and equipment requirements
Plans, builds, and installs workstation equipment, software and cabling. Installs, connects, configures and maintains all types of standard IT equipment and peripherals (printers, phones, KVMs, Etc.)
Provides installation management to include creating list of materials, bills of materials, estimating installation project timelines, determining installation team requirements, successfully executing installation projects, and documenting project status
Provides user workstation installations within a variety of locations that includes, but is not limited to labs, operations centers, executive suites and standard user workspaces
Ensures all responsibilities and administrative tasks as directed by contract program management team are completed as required, such as: enforcing employee code of conduct and dress code and appearance; employee timekeeping; ad hoc, weekly, monthly, and quarterly reporting requirements; company and customer annual training compliance requirements
Qualifications
Holds an active Top-Secret Clearance with current Sensitive Compartmented Information (SCI) access or SCI eligibility
An associate’s degree in a related field with a minimum of six years of relevant experience; or bachelor’s degree with at least four years of related experience; or master’s degree with at least two years of related experience
Two to four years of supervising a team/section of ten or more personnel
Proficient in Microsoft Office suite, including Word, Excel, PowerPoint, SharePoint, and related applications
Desired Qualifications:
CompTIA Security+ certification
MCSA Windows 10 or Server 2016 certification
ITIL v3 (or greater) certification
Experience interacting with Army government civilians and senior military personnel
Exceptional skills in project management and task organization, including time and resource management
Job ID
2024-14120
Work Type
On-Site
Company Description
Work Where it Matters
Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At ASE, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders , ASE provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers , ASE delivers solutions in maritime IT, systems engineering, and integration across the Department of Defense and stands ready to help improve operational performance at a reasonable and sustainable cost.
As an ASE employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).