PC Support Manager – TS/SCI required

Transform technology into opportunity as a PC Support Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a PC Support Manager, you will help ensure today is safe and tomorrow is smarter. Our work depends on PC Support Manager joining our team to support INCOM Army.

HOW A SENIOR PC SUPPORT MANAGER WILL MAKE AN IMPACT

Responsible for overall personal computer activity.  Establishes and implements PC policies, procedures and standards, and ensures their conformance with information systems goals and procedures.  Studies and projects PC resource requirements including personnel, software, equipment and facilities, and makes recommendations to management. Maintains currency in new developments and technology.  Provides for the training of department staff and end users.  Directs setup and maintenance of library and materials for end user reference and reviews department staff.  Ensures that security procedures are implemented and enforced.  Provides leadership in th effective use of internal data processing, automated office systems and data communications.  May also manage LAN services.Conducts hardware maintenance and minor installations on equipment listed in the specified task order and understands the inter-operational relationships of all components to the extent required to perform maintenance servicesUndertakes minor system tasks (e.g., loading software, rebooting systems) in support of hardware maintenance and operations functionsInstalls and incorporates new releases, updates, or other changes to COTS hardware and software (diagnostics failures or potential failure predictions)Operates and applies automated hardware management and diagnostics systems (to include remote management and diagnostics) and interprets findings to maintain, repair, or upgrade hardwarePlans, executes, and provides recommendations for preventative maintenance as approved by government personnelProvides recommendations on spares, spares program, planning, and tracking operational spares and bench stockProvides technical assistance to responding field service personnelAssists in repairing computers, printers, digital senders, etc.

WHAT YOU’LL NEED TO SUCCEED:

Education: Bachelor's Degree with 12 years of experience or Master’s Degree with 10 years of experienceRequired Skillset:Perform STIGs & IAVA implementation for system devices, perform imaging of systems, CERP replacement, etc. Ability to interact with customers on a daily basis providing guidance and procedures concerning account requests, e-mail, home directories, file access/storage, local procedures, etc. as required to ensure mission successPerform Level I/II Active Directory functions such as unlocking accounts, creating and issuing accounts, etc.Security Clearance Level: TS/SCIRequired Certification(s):DoD 8570.01-M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contractIAT II 8570/8140 Baseline Certification Security+ or equivalentRequired Computing Environment Certification: MCSA Windows Server 2012, Solaris 10, Linux+, VCP5, Azure Administrator Fundamentals etc​ Location: On Customer SiteAdditional:Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contractPosition may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activityTravel may be required to support the mission

GDIT IS YOUR PLACE:

401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays

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