Job Description Insight Global is looking for a PC Technician to sit in Columbus, Ohio. Candidates will provide desk side support to the internal members at that location. They will perform Tier2/3 troubleshooting and problem and incident resolution support as well as incident and request processing that is assigned via ServiceNow. The requests include provisioning of accessory hardware, software deployments, deskside support break/fix and conference room equipment support. They will be responsible for installation, configuration and ongoing support of desktop computers, peripherals, and video conferencing equipment while also tracking corporate end user technology assests throughout lifecycle and maintain CMDB records accordingly. Actively participates as a resource on IT projects (Corporate Employee move) and may be called on to contribute to efforts, such as computer deployments, OS upgrades and migrations, infrastructure upgrades, application upgrades, technology lifecycle refreshes and continuous improvement efforts. Performs computer imaging, configuration, profile migration and software deployment using deployment tools Contributes and maintains currency for documentation of standard operating procedures and knowledge base. PR: $30/hr We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 3+ years of Windows/Intel PC hardware and software experience supporting a client base of 500+ customers in a 7x24x365 operational environment  Exceptional working knowledge of personal computers, accessories, peripherals. printers, AV Equipment, etc.  Proficiency with Microsoft Windows OS (11), Office Suite, & Endpoint Management tools (SCCM/Intune)  Experience with Servicenow, Active Directory, Microsoft SCCM tools  Knowledge and understanding of ITIL concepts Experience with Apple Macs and/or JAMF a plus  Experience with VDI (Citrix, Microsoft, Amazon Workspace) a plus  Certifications (A+, Network+, Security+, MCP, etc.) a plus null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.