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Exemption Status:

Non-Exempt

Schedule Details:

Holidays - Every Third Holiday, Weekends - Every Third Weekend

Scheduled Hours:

7am - 7:30pm

Shift:

1 - Day Shift, 12 Hours (United States of America)

Hours:

24

Cost Center:

10020 - 0155 Remote Video Monitoring

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

$3,000 Sign-on Bonus eligible for external new hires to the UMMH system. Rules and restrictions apply – Talent Acquisition will discuss eligibility with candidates. 

Under the direction of a Registered Nurse or Nurse Manager continuously observes patients utilizing the remote video monitoring system. 

Provides patient care to meet the personal needs and comfort of patients; and assists members of the health care team while scheduled shift is on unit. As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.

Major Responsibilities:

Provides continuous observation and surveillance of assigned patients.Summons the nursing staff if the patient requires assistanceParticipates in hand-off of pertinent information/behavior about assigned patients when arriving on unit and upon completion of shift assignment.Assures patient environment safety.Knowledgeable and supportive of patient and institutional confidentiality and related hospital policies.Performs all duties of a PCA as directed.

Position Qualifications:

License/Certification/Education:

Required:

Minimum of a high school education or GED.Current CNA or EMT license or Certified Medical Assistant is preferred, and one of the following qualifications is REQUIRED:Prior clinical experience or acute care training, orNursing student who has completed at least one clinical rotation, orOne year of experience as a PCA I – Inpatient and has completed all unit based competency requirements.Current Basic Life Support or Heart Saver certification.

Experience/Skills:

Required:

Effective verbal, electronic and written communications skills using the English language.Computer proficiency required. Microsoft office applications preferred with ability to learn new software.Must utilize proper safety techniques and body mechanics in all work-related activities.Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.Proven interpersonal skills to provide respectful, culturally and age appropriate communication with patients, staff, family, visitors and others.Must have proven problem-solving abilities for routine situations and requests assistance from identified resources when more direction is needed.Must be able to remain calm when under stress or in emergency situations.Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.

Work Schedule:

2 (12) hour shifts as Remote Video Monitor Tech1 (8) hour shift as PCA

Preferred:

Previous remote video monitoring experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.