Job Profile Summary 

​This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders.  In addition, this role focuses on performing the following Nursing Support duties: Provides basic care services to patients, but does not have an RN or LPN license.  Positions in this nursing support work under the direction of physicians, mid-level practitioners, and may work under the direction of registered nurses depending on their unit.  A clinical technologist role that has specialized knowledge or skills gained through a combination of vocational education, training, and experience. This role will be most commonly applied to patient care and/or scientific/laboratory jobs.  An experienced level role requiring basic knowledge of job procedures and tools obtained through work experience and requiring vocational or technical education.  Works under moderate supervision, works through problems of a routine nature, but may at times require interpretation or deviation from standard procedures and communicates information that requires some explanation or interpretation. 

Job Overview 

Under the supervision of nursing clinical staff, performs various clinical, administrative services in  designated area according to the policies, procedures, philosophy, and objectives of the department and hospital.  Works cooperatively within department and other services to create a system of quality health care. 

Job Description 

Minimum Qualifications: 

1. High school diploma or equivalent 

2. Basic Life Support (BLS) certification 

3. One (1) year experience in health care or nursing services 

Preferred Qualifications: 

1. Certified Nursing Assistant (CNA) or equivalent.

2. Three (3) years experience in health care or nursing services.

3. Successful completion of courses in EKG and Phlebotomy. 

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned. 

1. Assists with any examinations, procedures, tests, treatments that have been taught through formal training which main include: Using glucometer, hoyer lift, obtaining vital signs, urinalysis, blood glucose, microalbumin, and A1C.  Takes vital signs and weights. 

2. Assists patients with Activities of Daily Living (ADLs) in a manner which maintains patient privacy and safety.  Prepares patients for meals, assists with meals or feeds patient as necessary.  Responds to call lights in a timely manner.  Assists with ambulation and/or transfers. 

3. Provides complete hygienic care to patients which may include distributing linens, making beds, changing linens, changing briefs, bedpans, urinals, and catheters. Administers cleansing enemas. 

4. Applies principles of prevention to maintain skin integrity and skeletal muscular alignment. Changes simple dry sterile dressings.  

5. Assists self-care Ostomy patients with pouching and preventative skin care. 

6. Prepares and administers hot and cold applications including sitz bath, soaks and packs. 

7. Applies supportive appliances, i.e. slings, ace bandages, elastic stockings and binders, when appropriate. 

8. Obtains, documents and reconciles allergy and medication lists. 

9. Collects and prepares specimens and relevant documentation for transportation to off-site laboratory, assuring accuracy in labeling and documenting.  Update and reconcile all lab results in EMR.  

10. Monitors and replenishes medical supplies.  Cleans and sterilizes instruments and maintains diagnostic equipment.  Arranges for any replacement/upgrades to all medical devices. 

11. Assists with medical, office, or clinical staff with clerical support necessary to ensure efficient practice procedures which may include: greeting patients, scheduling appointments, answering phones, taking messages and patient mailings.  

12. Assists and provides assistance to other employed physician practices as required and will perform other duties as assigned by manager or supervisor. 

13. Performs patient care according to nursing direction, rehab schedule and discharge plan. Reports any observed change in patient’s conditions or behavior promptly to RN/LPN. Reports patient complaints or problems to the assigned nurse at appropriate intervals during the shift 

14. Transports patient to procedures/discharge within hospital as directed.  Acts as a Safety Sitter when needed. 

Physical Requirements:  

1. Lifting up to 30-35 lbs and turning patients.  Prolonged standing and walking.  Occasional twisting, bending, reaching, pushing/pulling, sitting, kneeling, and squatting. 

2. Manual dexterity using fine hand manipulation for performing procedures to operate computer keyboard. 

3. Requires ability to see computer screen, read reports, and perform assistance in procedures with accuracy. 

4. Requires ability to hear patients. 

Skills & Abilities: 

1. Ability ro read, write, and comprehend medical terminology. 

2. Excellent interpersonal and organizational skills. 

3. Able to work with detailed, confidential material. 

4. Computer experience. 

5. Maintains sensitivity, maturity, and flexibility in coping with difficult situations. 

6. Able to work with all levels of staff including members of hospital departments, physicians, vendors, patients, and members of the community. 

7. Demonstrates knowledge of proper body mechanics.  

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.