At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.   

Are you ready to make a positive impact in health care? If so, you're the missing piece in our care team. As part of the Optum and UnitedHealth Group family, ProHealth Physicians offers new opportunities for growth. Here, you'll experience:

Exceptional teamwork Robust medical resources Passionate professionals with a focus on patient-centered care

Position Details:

Location: 6 Northwestern Drive, Bloomfield, CT, 06002 Secondary Location: 546 Cromwell Avenue, Rocky Hill, CT, 06067 Department: Pediatrics Schedule: Full time, 40 hours/weekly, Monday through Friday, hours 8:00AM - 5:00PM

The Clinical RN Lead is responsible for the oversight and management of the medical practice’s daily clinical operations. The Clinical RN Lead works in collaboration with Regional Nurse Managers. The Clinical RN Lead provides direct patient care through assessment, evaluation, and implementation of evidence-based care. Additional responsibilities include scheduling, organizing and prioritizing clinical responsibilities.

Primary Responsibilities:

Triage patients; answer and document patient phone calls; take complete messages and route to providers as needed using the EHR  Conduct outreach to patients in need of appointments or other services, to communicate test results and other information, and to follow up after appointments to be sure patients are following their plan of care, refer patients when appropriate  Educate patients regarding their illness or injury and provide instruction regarding self-management of their condition  Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record  Carry out standing orders Respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor status of critical referrals  In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring and complete annual CLIA competencies  Maintain knowledge of current coding, OSHA and CLIA regulations and company policies  Adhere to all patient safety initiatives and infection control regulations  Create and manage the clinical team’s schedule including creating assignments for rotating practice duties (CLIA, supply ordering and O2 logs, etc.)  Lead the team to function in a patient centered environment  Assist care team to assure smooth office operation and delivery of excellent service through teamwork  Daily operations of the practice including scheduling, processes, protocols, practice flow, and provider support  Maintains open communication with practice and regional team members  Participate in interviewing and precepting clinical team members Perform other duties as assigned

Join ProHealth Physicians and play a pivotal role in shaping the future of health care in Connecticut. Caring. Connecting. Growing together. ProHealth Physicians is Connecticut's leading community-based medical group. Formed in 1997, we have primary care offices in every county. Our 300+ doctors and advance practice clinicians care for children and adults of all ages. We also have in-house imaging and clinical lab services. Traditional medicine treats people when they're sick. Instead, we focus on preventing diseases. Our goal is to give our patients - and their communities - the tools they need to be and stay well. This is how we help people live healthier lives. 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Active unrestricted RN licensure in CT  1+ years of nursing experience in a hospital or medical office  Experience with charge/clinical lead responsibilities  Intermediate level of computer proficiency in Microsoft Office 

Preferred Qualifications:

BSN CPR/BLS Certification Experience working with an electronic health record (i.e. Epic) Experience working in a hospital or medical office Pediatric experience Phone triage experience Knowledge of medical terminology 

The salary range for this role is $59,500 to $116,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.