JOB DESCRIPTION
Job Summary
Molina's Behavioral Health function provides leadership and guidance for utilization management and case management programs for mental health and chemical dependency services and assists with implementing integrated Behavioral Health care management programs.
JOB DUTIES
• Provides peer support services for members with behavioral health issues, psychiatric disorders, drug and/or alcohol dependence, and physical illnesses.
• Serves as a consumer advocate by providing consumer information, resources, and peer support for clients in outpatient and inpatient settings.
• Assists members in setting and pursuing their own recovery goals and in working with their case managers and/or treatment team to determine the steps needed to achieve these goals.
• Local travel to meet the members in their homes or in their communities for member visits will be required in the surrounding cities of Phoenix, AZ.
JOB QUALIFICATIONS
Required Education
High School diploma or equivalency
Required Experience/Knowledge, Skills & Abilities
• Knowledge of community resources
• Knowledge of the recovery process and the ability to facilitate recovery using established standardized behavioral health processes
• Ability and skill to teach and engage in basic problem-solving strategies to support individual members in their self-directed recovery.
• Excellent verbal and written communication skills
• Attention to detail
• Typing and excellent computer skills and experience with Microsoft applications such as Word, and MS Outlook
• Ability to multi-task between phone and various computer systems
• Ability to talk with members on the phone or in person and translate accurate information into contact notes
Required License, Certification, Association
Valid State Driver's License with proof of insurance
Preferred Experience
• Experience with electronic records
• Managed Care exposure
• Knowledge of HIPAA and confidentiality rules
Preferred License, Certification, Association
Current Unrestricted Peer Support Certification in the State of Residence
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.