Recruitment/Posting Title Peer Support Specialist III (Telephone Recovery Support - TRS) Job Category Staff & Executive - Healthcare - Other Department UBHC-Outpatient Admin Overview Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year. Posting Summary Rutgers, The State University of New Jersey is seeking a Peer Support Specialist III for the Managed Care Services – Telephone Recovery Support Program (TRS) within Rutgers University Behavioral Health Care.

The primary purpose of the Peer Support Specialist III is to perform functions in support of the Unit’s mission providing person centered, culturally competent, and “consumer friendly” services to individuals who contact the Call Center. Communicates with Telephone Recovery Support Program (TRS) participants regarding addiction treatment and recovery support services via telephone, email, text and regular mail, requests for service. Undertakes review of the service needs of the TRS participant caller and responds by offering peer support and appropriate referrals to community resources.

Among the key duties of this position are the following:

Uses his/her own lived experiences with substance abuse and mental health recovery as a vehicle to establish rapport and build relationships with the consumer and/or family member. Assists consumers in identifying their strengths and wellness needs in order to establish recovery goals; assists in setting objectives for each goal and collaborates to determine recovery and wellness supports. Is actively involved in the development of the consumers’ treatment/recovery and where applicable assists in development of wellness and recovery plans. Works with consumers to support and strengthen their capacity to engage in their personal recovery. Provides valuable peer support to recoverees. Maintains a working knowledge of available resources in the community and communicates same to team and the consumer. Advocates for resources identified as important to the consumer expressed needs and preferences. Acts as a liaison to community resources and assist consumers using these resources to enhance independent living skills and self-sufficiency. Provides consumers with referrals to services and transportation to and from appointments. Position Status Full Time Hours Per Week Daily Work Shift Rotating Work Arrangement Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a fully remote work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System. FLSA Nonexempt Grade 177 Position Salary Annual Minimum Salary 50190.40 Annual Mid Range Salary 51230.40 Annual Maximum Salary 52769.60 Standard Hours 40.00 Union Description Teamsters 97 Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.



Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility PERS