In this role you will serve as the project manager and day to day communication liaison with our clients, trouble shoot issues, create client deliverables, contribute to client management and new business activities, and participate in the creation of new intellectual capital. 

The Role 

Enhance your knowledge of all aspects of retirement plan administration  Enjoy a well-defined career path with opportunities for growth and advancement  Leverage the most cutting-edge tools and resources and some of the world’s experts in retirement plan design, management and pension administration  Deliver superior, consistent client management and deliverables in support of a Director for assigned clients:  Draft statements of work, project plans and budgets involving multiple workflow streams and client teams  Oversee the day-to-day project leaders, ensuring the progress of the teams against established objectives, budgets, timelines, deliverables and quality standards  Serve as primary, daily contact to clients on delivery of services and raise appropriate issues to Directors  Interface with colleagues from other practices and regions on assignments that reflect the client’s broader business issues  Develop a trusted advisor relationship with client contacts through effective communication and efficient, quality execution of projects  Manage a diverse set of pension administration services individually and through team initiatives  Review escalated or complex pension benefit calculation issues in accordance with plan provisions, Internal Revenue Code, ERISA, and other legal regulations  Review pension benefit commencement packages  Oversee annual employee pension statement projects  Ensure that work of self and team is delivered in accordance with professional and work excellence standards  Deliver formal and informal process training to both team members and client contacts  Oversee a team of Pension Outsourcing staff responsible for delivery of projects 

The Requirements 

Bachelor’s degree or prior benefits administration experience required. 7 or more years’ experience in administration of defined benefit plans, preferably gained in a benefits consulting environment; experience in implementation of pension outsourcing processes a plus Excellent written and verbal communication skills Proven experience successfully managing multiple team projects simultaneously and producing quality deliverables on time and within budget Experience mentoring and developing junior staff Demonstrated success in managing client issues and relationships with some experience in growing relationships with current clients Strong interpersonal and team skills Flexibility and proven ability to diagnose and resolve issues; strong client service orientation Proficient in Microsoft Office (Word, Excel and PowerPoint) Ability to work independently and on client teams in a fast-paced environment Sense of accountability; owning one’s work and taking pride in it Self-motivated Remote; Ability to travel (5-10%) and work extended hours as needed Open to working Eastern Timezone

Compensation and Benefits 

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation.

Compensation 

The base salary compensation range being offered for this role is $72,000-$105,000 USD per year. 

This role is also eligible for an annual short-term incentive bonus

Company Benefits 

WTW provides a competitive benefit package which includes the following (eligibility requirements apply): 

Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) 

Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off.

Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.

EOE, including disability/vets 

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. 

Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.