People Experience Lead Role Summary The People Experience Lead is self-motivated, actively engaged with people and demonstrates care, respect and passion for restaurant crew, managers and guests. This candidate provides supervision, audit, innovation and oversight across all of the organization’s restaurants. The PEL will be expected to partner and execute the work alongside the General Managers, Director of Operations, Owner/Operators and extended leadership teams. The individual executes at high-level to build high performing team culture. The candidate should have strong communication skills, and the ability to liaise with peers and leadership to carry out the full range of duties and responsibilities. Principal accountabilities will vary dependent on the needs of the restaurants and organization. Job Duties • People Strategy • Workforce Planning ,Staffing and Talent Management • Training and Development • Restaurant Profitability • Human Resources • Technology Work Environment The working environment will consist of both office and restaurant settings. Hours of work would mainly be daytime but (could include evenings and weekends) Travel between the territory will be required. People Strategy • Contribute to the development and implementation of the organization or a restaurant specific human resources strategy and related plan that supports the growth and evolution of the business (Stay current on best practices and trends related to human resources) • Implement current best practices and trends into work assignments • Consult with restaurant leadership in the area of change management to achieve your organization’s human resource strategies and goals • Manages talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with restaurant management to understand skills and competencies required for openings Training & Development • Subject matter expert(SME)for organization’s training and development tools • Organizational lead for the development of crew and managers • Track the development and class attendance of all employees • Supply resources to strengthen restaurant training for crew and managers • Attend training workshops and classes as necessary to continue personal development • Ensure learning and development programs and initiatives are utilized within their organizations Workforce Planning, Staffing, and Talent Management • Partners with leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning. • Conduct quarterly staffing analysis to ensure organization effectiveness through the use of PDW and/or similar resources • Analyzes external trends in compensation and benefits and proposes competitive EVP programs to ensure the organization attains and attracts top talent (Wages and EVP) • Connect with local hiring agencies and host local hiring events to build strong relationships in the community • Support restaurant management teams with staffing needs using McHire . • Ensures organizations and restaurants are following People Brand Standards • Proficient in conducting Listening Surveys and implementing actionable steps based on feedback. Company Description Marks Family McDonald’s is a family-owned franchise, a 9 restaurant organization based in South Louisiana. Committed to their customers, communities, and employees, Marks McDonald's operates with a mission to develop exceptional employees who serve communities with high-quality food in a safe and respectful family environment. Benefits · PTO (Sick days Vacation) · National Employee Discount · Complimentary Meals · Medical, dental, and vision benefits* · 401k plus matching · Free money for College (Archways to opportunities) · Competitive compensation plus bonus opportunity Requsition ID: PDX_MC_417968A2-1403-441C-A996-A37F3E20689E_66735 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares. McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.