Who We Are At Lovingly, we’re passionate about transforming the gifting experience into something extraordinary. By pairing innovative technology with a commitment to meaningful moments, we’re redefining how gifts—especially floral gifts—are shared. With a network of over 1,500 talented local florists, we ensure every gift delivers the personal, emotional touch that our customers value. Our mission is to set a new standard in gifting, making each gesture meaningful, personal, and effortless. We embrace a hybrid work model, combining remote flexibility with the value of in-person collaboration, ensuring a supportive and innovative work culture for our team. Who You Are You’re a dynamic professional who thrives in versatility, seamlessly blending HR operations expertise with office management skills. Passionate about innovation and efficiency, you embrace challenges with a growth mindset and a dedication to creating meaningful workplace experiences. + Strong organizational skills and a proactive approach to problem-solving. + Proficient in HR systems, analytics, and process automation tools. + A collaborative communicator with excellent interpersonal skills. + Skilled at balancing strategic initiatives with hands-on responsibilities. + Committed to fostering Lovingly’s culture of versatility, innovation, and engagement. If this describes you, you might just be the People Ops & Office Coordinator we’re looking for! As a key member of our People Operations team, you’ll oversee HR systems, employee engagement initiatives, and office administration while leveraging AI to drive efficiency and innovation. What You’ll Do + HR Operations: + Manage benefits programs, HRIS/payroll systems, and personnel records. + Oversee employee lifecycle processes, from onboarding to offboarding. + Lead new hire orientations, exit interviews, and engagement initiatives. + Support workforce analytics and reporting to provide actionable insights. + Office Management: + Handle office operations, including supplies, vendor relationships, and facility needs. + Coordinate events, meetings, and office activities, ensuring seamless execution. + Manage reception duties, guest welcomes, and mail handling. + AI and Process Improvement: + Implement AI-driven process automation across HR and office functions. + Innovate by connecting systems and streamlining workflows. Requirements + 1-3 years of experience in HR operations and/or office management. + Proficiency in HRIS systems and data management. + Strong organizational, multitasking, and communication skills. + Experience with AI tools, data analytics, and automation. + Alignment with Lovingly’s LLAMA philosophy, demonstrating forward-thinking, multipotentiality, and AI competency​​. Salary Range $65,000–$85,000 annually, commensurate with experience. Benefits + 22 days PTO—use them however you want! + 12 paid holidays. + Comprehensive health, dental, and vision insurance. + 401k with a guaranteed 3% salary contribution. + Professional development opportunities, including training and certification support. Location Based in the Hudson Valley, this is an in-office role with potential for some hybrid flexibility. Join Us We’re redefining gifting and building a motivated, diverse team to drive our mission forward. If you’re ready to make an impact and help shape the future of our workplace, we’d love to hear from you!