People Service Coordinator

 

Looking to fill: ASAP

Compensation: $19.23-$21.63/hr (potential raise at 6 months)

Location: Fully In-Office (Austin, TX - 78746)

 

Requirements and skills

Proven experience as an HR Assistant, Staff Assistant or relevant human resources/administrative position Fast computer typing skills (MS Office, in particular) Hands-on experience with an HRIS or HRMS Basic knowledge of labor laws Excellent organizational skills Strong communications skills Degree in Human Resources or related field

 

Qualifications:

Prior experience in data entry or administrative support roles is desirable. Proficiency in MS Office suite, particularly Excel and Word. Strong attention to detail and accuracy in data entry. Excellent organizational and time management skills. Ability to work collaboratively, explain the ‘Why,’ and be able to influence others in a fast-paced environment Effective communication skills, both written and verbal. Strong customer service focus Ability to handle sensitive and confidential information with discretion. General knowledge of H1B Visa's is preferred.

 

Job Responsibilities

The People Services Support Specialist will manage the day-to-day inquiries, issues, and tickets related to general support. The Support Specialist will be the first contact for employee assistance on various requests and will collaborate with cross-functional teams, including team members from individual business units. Understand company policies and procedures and respond to inquiries regarding the same. Complete day-to-day HR administrative tasks, including maintaining employee records, updating HRIS systems, and processing employee documentation.  Assist with the onboarding process for new hires, including preparing new hire documentation, facilitating first-day equipment, IT, and Facilities setup, as well as conducting orientation sessions and coordinating schedules. Support payroll processing and time management tracking via record keeping, timesheet troubleshooting, and data management of personnel files. Serve as a point of contact for employee inquiries and requests, providing timely and professional assistance. Cultivates a culture that emphasizes responsiveness, innovation, diversity, and excellence. Performs other job-related duties as assigned

 

Education & Experience

Bachelor’s Degree in Business Administration OR have at least 2~3 years of customer service experience in a fast-paced environment or equivalent combination of education and experience.