Complete Description:
C STATEMENT OF WORK
C.1 Scope
The Government of the District of Columbia, Office of the Chief Technology Officer (OCTO) is seeking a contractor to provide HCM Business Analysis services for the District of Columbia Government’s PeopleSoft Human Capital Management application.
C.1.1 Definitions
C.1.1.1 PeopleSoft HCM
This is a collection of PeopleSoft Human Capital Management modules. The District currently has PeopleSoft 9.0 installed and is looking to upgrade to version 9.2.
C.1.1.2 DC – District Government of the District of Columbia
The District is the jurisdiction issuing this statement of work.
C1.1.3 OCTO - Office of the Chief Technology Officer
OCTO is the District agency that is the technical owner of PeopleSoft.
C.1.1.4 DCHR – District of Columbia Department of Human Resources
DCHR is the District agency that is one of the business owners of PeopleSoft and defines requirements for PeopleSoft functionality.
C.1.1.5 OPRS – Office of Pay and Retirement Services
OPRS is the District agency that is one of the business owners of PeopleSoft and defines requirements for PeopleSoft functionality for primarily Time and Labor and Payroll processing
C1.1.6 DBMS - Database Management System
Oracle 11G with Real Application Clusters (RAC) configuration is the DBMS currently used for PeopleSoft.
C.1.1.7 System Environments
OCTO currently maintains several system environments, including test, training, user acceptance, production, and fail-over environments.
C.2 Background
C.2.1 DESCRIPTION OF PEOPLESOFT
C.2.1.1 PeopleSoft HCM is the District-wide human resources, benefits, and payroll application. The system is based on various modules of the PeopleSoft HCM suite and was customized to meet the District’s specific human resource management needs.
C.2.1.2 PeopleSoft is integrated with the Relational Standard Accounting and Reporting System (RSTARS), the District’s financial system, using batch files sent through the Sun eGate/JCAPS integration suite. This batch integration is bi-directional, with financial attributes sent to PeopleSoft and payroll information sent to RSTARS.
C.2.1.3 The District currently owns and operates 9 PeopleSoft modules: HR, Base Benefits and Benefits Administration, Time and Labor, Payroll, Talent Acquisition Manager, Enterprise Learning Management, ePerformance, eCompensation, Employee Self Service and Management Self Service.
C.2.2 HISTORY AND CURRENT USAGE OF PEOPLESOFT
C.2.2.1 PeopleSoft was brought online in 2004 for most District agencies.
C.2.2.2 In April 2009, PeopleSoft was used for all human resource transactions by all agencies including DC Public Schools (DCPS).
C.2.2.3 PeopleSoft was upgraded to version 9 in 2010.
C.2.2.4 PeopleSoft tracks and supports over 35,000 District employees from over 70 District agencies. PeopleSoft also publishes District position openings and contains District job applicant information
C.2.2.5 Other agencies have independent human resources authority, including OCFO and DCPS. They have their own human resource procedures but generally adhere to the District Personnel Manual (DPM).
C.2.3 PROGRAM/PROJECT BACKGROUND
C.2.3.1 The objective of this program is to identify, scope, implement, test and deploy new functionality to the District’s PeopleSoft HCM system.
C.2.3.2 Such projects can be initiated by any of the PeopleSoft HCM stakeholders.
C.2.3.3 Each project will be vetted by Program Management and will be included in the PeopleSoft HCM roadmap.
C.2.3.4 The Program/Project Manager will manage the implementation through the full SDLC from start to end following PMI methodologies
C.3 REQUIREMENTS
The following are a number of requirements and tasks that the contractor must perform as the HCM Business Analysis services as a part of the scope of work. A District Project Manager will be assigned to work with the team to provide assistance and oversight.
C.3.1 HCM Business Analyst Requirements
C3.1.1 Manage the Peoplesoft.dc.gov website
Working with project stakeholders, manage the Peoplesoft.dc.gov website and its content
C3.1.2 Content Development
Oversee and manage the development of content for all PeopleSoft modules and areas
C3.1.3 PeopleSoft 9.2 Change Management
Development and execution of the PeopleSoft 9.2 Change Management plan
C3.1.4 Business Process Diagrams
Manage the development of Business Process Diagrams that cover end-to-end processes
C3.1.5 Testing
Participating in the planning and execution of overall project testing including, unit, system, integration, user acceptance, load, stress and performance testing activities
C3.1.6 Deployment and Go-live
Participate in the development of the project dry run and cutover plan. Participate in the execution of the deployment tasks
Behavior Characteristics:
Team player, excellent verbal and written communication skills, self motivated
Skills:
Skill
Required / Desired
Amount
of Experience
Expertise Rating
Experience with MS Office
Required
9
Years
3 - Expert
Experience with MS Visio
Required
3
Years
3 - Expert
Experience with MS Project
Required
3
Years
3 - Expert
Change Management Experience
Required
5
Years
3 - Expert
Experience Creating Communication Plans and high visibility presentations
Required
5
Years
3 - Expert
SDLC Experience
Required
5
Years
3 - Expert
Experience creating SOP’s, Job Aides, Business and Process Flow Diagrams
Required
9
Years
3 - Expert
MIS/Software Engineering/Computer Applications experience
Required
5
Years
3 - Expert
Website Management/Editing/Publishing experience
Required
5
Years
3 - Expert
Knowledge of municipal/large metropolitan government HCM application, policies, and procedures
Required
1
Years
2 - Proficient
Knowledge of PeopleSoft HCM 9.0 Federal or above
Required
1
Years
2 - Proficient