JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Accountabilities

Act as the single point of contact for the quality assurance of JLL deliverables in facilities management services to the clientDevelop and maintain a detailed understanding of the client’s business and the implications for JLL’s service delivery.Liaise with the respective Site leader to perform and review the operation.
Manage the delivery of the facilities management services to the client’s facilities under JLL’s management.Liaise regularly with the client on facilities management issues, together with account team.Implement JLL initiatives and platform such as Mandatory JLL Client Assurance Program, training programmes and other initiatives as appropriate.Drive and implement JLL Program, with continuous improvement and initiative.Drive client specific initiatives such as agreed savings, energy management, benchmarking, sustainability, etc.Manage the team to ensure the maintenance and upkeep of the facilities.Assist the client with the development of the property budgets and forecasts in accordance with the financial timetable.Establish consistency in the monthly, quarter or regular reporting in the country.Ensure, Manage, Review, and Report against agreed SLA and KPIs.Be responsible for the management of the site team e.g. recruitment, performance assessment etc.Relationship management and liaison with Client business managers

Key Performance Measurement

Account Program execution and deliverableClient Satisfaction SurveyPerformance monitoring and review, KPIs/Country & Master Agreement Reporting requirementsImplementation of best practices/regional programsAgreed cost savings/glide path fulfilmentBudgets/forecast accuracy

Brief Qualification

Strategic thinkingAgile and swiftInitiator and Performance drivenTalk-activeExpert in Presentation and Reporting

Location:

On-site –West Java, Indonesia

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.