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Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.Data Cloud enables companies to unify customer data, manage identity and consent, segment and activate audiences, and optimize engagement with powered insights. In addition, companies can now build a single view of their customers to deliver personalized engagement across marketing, commerce, sales, and service. You'll be a part of the platform team that is working on building large scale distributed services across all core areas of the platform covering data ingestion, big data management, big data storage, big data processing, analytics/insights, profile graphs, segmentation, and activations. All the teams are dev/ops focused and own the end to end pipelines from development through production and support.

We are seeking an experienced software engineer to join a world class team of highly motivated software engineers and infrastructure experts. As an engineer, you have technical knowledge and hands-on experience in large scale distributed system architecture, development and deployment, public cloud infrastructure, cloud scale storage technologies and their performance and cost characteristics.

More specifically, you will be joining a world class performance, scalability, and reliability team responsible for ensuring that the Data Cloud system can scale to meet the demands of our customers. This team provides technical analysis of the performance characteristics of the entire system and assists other teams in finding solutions if performance problems are encountered.

The ideal candidate learns quickly, works autonomously and efficiently in fast-paced, ambiguous environments, is team driven and solves complex problems enduringly.

Responsibilities:Lead the team by applying modern technologies, design patterns, and Engineering Best Practices to deliver new projects for your team.Lead by example in continuously improving both the quality and productivity of your team's deliverablesApply knowledge of system health, customer usage, and scalability, and how those nonfunctional requirements interact with upward and downward dependenciesOwn all aspects of the features that your team delivers from requirements analysis, design, and coding to testing and production supportProvide technical coaching to team members to help improve their overall skills and knowledge, primarily by using techniques such as pair-programming and reviewsWork with engineers on the design, deployment and continuous improvement of performance, scalability, and reliability testsArchitect, design, develop, and maintain key software automation componentsContinuously raise our standard of engineering excellence by implementing best practices for coding, testing, and deploymentProvide technical and architectural leadership in a global and diverse organizationAutomate, optimize and drive efficiency of effort, code and processResolve complex technical issues and drive innovations that improve system availability, resilience and performanceCreate, maintain and share technical documentation used by engineers and other team members
Required Skills/Experience:Bachelor's Degree in CS or any engineering discipline / equivalent experience10+ years of software engineering experience10+ years design and implementation experience of large infrastructure projects with multiple teamsExpertise in public cloud computing architecture (ex. AWS, GCP, etc.)Hands-on experience with mentoring and coaching team members to improve their technical skillsetsExperience leading technical deliveries through all phases of the development life cycle—from code to test to productionStrong programming skills in either Java, Javascript, C++ or other object-oriented languagesAbility to work cross-functionally to articulate, measure, and solve performance issuesHands-on experience with performance measurement, evaluation, and optimizationPassion for continuous improvement and learning new technologiesExperience with CI/CD and micro service platformsExperience with monitoring, alerts, and logging and troubleshooting technical problemsAbility to communicate as an expert clearly and effectively that results in impact to other development teamsFlexibility to adjust to changing/multiple priorities and technologies
Preferred Experience:Java / Spring Framework / Python / JavascriptKnowledge of database/datalake performance fundamentals: SQL, schema, internalsExperience working with Apache Spark and/or Presto (Trino)Experience in industry-standard performance tools (ex. k6, JMeter, Gatling)Experience evaluating and interpreting large volumes of production data using Splunk (or other equivalent tools) to evaluate throughput, latency, memory and CPU utilizationUnderstanding of back-end systems and API’s, developer tools and compilersKnowledge in automated deployment and configuration updates using Docker, Spinnaker, Jenkins, Kubernetes
 BENEFITS & PERKSComprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!World-class enablement and on-demand training with Trailhead.comExposure to executive thought leaders and regular 1:1 coaching with leadershipVolunteer opportunities and participation in our 1:1:1 model for giving back to the communityFor more details, visit https://www.salesforcebenefits.com/

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At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

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