The Performance Improvement Specialist conducts assigned tasks associated with agency Performance Improvement and Risk Management functions.  Responsibilities include, but are not limited to: 

Provides analysis and designated reports including trend analysis for quality assurance and risk management purposes; maintains up to date databases assigned 

Participates with assigned agency inspections and COA site visits; assist with development of corrective action plans as indicated.  Coordinates inspections with managers as assigned. 

Conducts and participates in agency approved investigations, focused reviews and training procedures in preparation and investigatory functions: monitors agency security systems including video surveillance, incident management systems, and safety data assigned to assess areas of risk and follow up corrective actions or plans with departments.   

Serves as a resource/liaison to designated program staff in addressing outliers. 

Acts as System Administrator as assigned for assigned agency electronic systems/databases 

Proficient use of Microsoft Excel with ability to extract data & accurately maintain datasets including agency incident management & safety management data systems and the electronic health record. 

Ability to use SurveyMonkey system to create surveys and provide trend/outcome analysis reports for approved tools including satisfaction surveys and community surveys.   

Tracks required data, analyzes and reports on approved performance indicators.  

Participates as member of assigned committees and teams; acts as committee secretary as assigned to maintain meeting minutes, agendas, sign in sheets 

Provides support to orientation and training procedures 

Assist with obtaining data and information as required for agency improvement activities including marketing, contract reports, development, etc.  

 

 

Benefits 

Full time positions include the following benefits: 

  

3.2 weeks of Paid Time Off during the first year 

Medical, vision, dental and life insurance 

403(b) employee participation and employer match                   

9 Agency-paid holidays