Performance Improvement Specialist
Legacy Treatment Services
Performance Improvement Specialist
Job Details
Job Location
Risk Management - Hainesport, NJ
Position Type
Full Time
Education Level
2 Year Degree
Job Shift
Day
The Performance Improvement Specialist conducts assigned tasks associated with agency Performance Improvement and Risk Management functions. Responsibilities include, but are not limited to:
+ Provides analysis and designated reports including trend analysis for quality assurance and risk management purposes; maintains up to date databases assigned
+ Participates with assigned agency inspections and COA site visits; assist with development of corrective action plans as indicated. Coordinates inspections with managers as assigned.
+ Conducts and participates in agency approved investigations, focused reviews and training procedures in preparation and investigatory functions: monitors agency security systems including video surveillance, incident management systems, and safety data assigned to assess areas of risk and follow up corrective actions or plans with departments.
+ Serves as a resource/liaison to designated program staff in addressing outliers.
+ Acts as System Administrator as assigned for assigned agency electronic systems/databases
+ Proficient use of Microsoft Excel with ability to extract data & accurately maintain datasets including agency incident management & safety management data systems and the electronic health record.
+ Ability to use SurveyMonkey system to create surveys and provide trend/outcome analysis reports for approved tools including satisfaction surveys and community surveys.
+ Tracks required data, analyzes and reports on approved performance indicators.
+ Participates as member of assigned committees and teams; acts as committee secretary as assigned to maintain meeting minutes, agendas, sign in sheets
+ Provides support to orientation and training procedures
+ Assist with obtaining data and information as required for agency improvement activities including marketing, contract reports, development, etc.
Benefits
Full time positions include the following benefits:
+ 3.2 weeks of Paid Time Off during the first year
+ Medical, vision, dental and life insurance
+ 403(b) employee participation and employer match
+ 9 Agency-paid holidays
Education & Experience:
Associates degree with 4 plus years’ experience in data analysis in behavioral health field. Bachelor’s degree preferred with 2 plus years’ experience in data analysis/quality assurance in behavioral health setting. Knowledge of Microsoft Office including Excel, electronic health records, systems, online learning system and other required system venders as assigned. Training/Certifications in crisis intervention/prevention and Nurtured Heart Approach; Instructor certification in Agency approved crisis intervention curriculum including Safe Crisis Management, Ukeru, Nurtured Heart Approach preferred/required within 6 months.
Legacy Treatment Services is an Equal Opportunity Employer.
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