Shenzhen, Guangdong
19 days ago
Performance SW Customer Engineer

Company:

Qualcomm China

Job Area:Engineering Group, Engineering Group > Software Applications Engineering

General Summary:

As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Application Engineer, you will provide technical expertise of software systems through technical presentations in support of business development, product demonstrations, design and development of customer specific requirements, commercialization, and maintenance of Qualcomm products. Qualcomm Engineers collaborate with cross-functional teams and customers to address questions, issues, debugging, or troubleshooting regarding software systems and applications.

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience.
OR
PhD in Engineering, Information Systems, Computer Science, or related field.

• 1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc.
• 1+ year of any combination of academic and/or work experience with debugging techniques.

Job Overview:

Duties and Responsibilities:

- Provide timely and accurate answer to customer inquiries under the guidance of experienced peers

- Help customer for device performance tuning and Software optimization

- Assists in publishing (e.g., writing, reviewing, and editing) product technical documentation

- Demonstrates Qualcomm products and offerings to customers as instructed by tech leads

- Provide support to our customers/distributors with the design, development and debug Qualcomm software related issues. Work closely with external customers and internal teams for problem-resolving.

Minimum Qualifications:

Bachelor's degree in Electrical & Electronics Engineering, Computer Science or related field.

3+ years Software development experience in wireless, telecommunications, semiconductor industry or Android device Performance tuning.

Preferred Qualifications:

Experience in C/C++/Java programming or mobile platform performance tuning/optimization.

good understanding of Linux scheduler and CPU GovernorGood understanding of ARM SOC.Good understanding of Linux Memory Management, I/O performance and/or Gfx performance is a plus.Strong experience in Android Performance tuningStrong understanding of Android and Linux Performance profiling toolsGood understanding of Android FrameworkFamiliar with Python/Perl or other script language. Experience in script/tool developing is a plus
 

Experience in mobile Game performance tuning or Camera performance tuning is a plus

Strong verbal and written communication skills, strong interpersonal skills
 

Ability to quickly learn new technologies and work on resolving customer reported technical problems during mobile or wireless communication product development cycles.
 

Excellent analytical, problem solving and Communication skills and willingness to work with customers

Education Requirements:

- Required: Bachelor's degree in Electrical & Electronics Engineering, Computer Science, or related field.

- Preferred: Master's degree in Electrical & Electronics Engineering, Computer Engineering and/or Computer Science or related field.

All Qualcomm employees are expected to actively support diversity on their teams, and in the Company.

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers.

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