Job Description

Job Summary

The Surgical Services Manager plans, organizes and manages the daily operations for the department, serving as a role model and leader. As a Manager this position oversees and coordinates patient care provided by the department and assists leadership with patient/customer service, employee engagement, staff development, financial health, business growth and quality and safety outcomes.

Essential Functions

Coordinates multidisciplinary patient/family care within surgical services from preop to post op. Responsible for the supervision, coordination and evaluation of nursing care provided in surgical services. Uses evidenced based practice and performance improvement to guide clinical decision-making. Involves all employees to proactively identify risk mitigation and improvement opportunities, resulting in documented improvements in safety and quality practices. Analyzes data collection to generate on-going improvements which measurably improve the department and overall hospital patient satisfaction. Ensures the roll out of tactical action plans, individual goals and accountability measures that result in successful execution of organizational goals. Works with other departments in a collegial manner to communicate effectively and, identify and resolve issues. Participates in planning of new programs. Creates a culture that earns employee commitment as measured by retention and employee satisfaction goals, and is in alignment with sound management practices, applicable laws and company values. Monitors and evaluates operational and quality performance and assists with performance improvement activities. Manages daily operations with accountability for achieving targeted levels of growth, budget and additional specified financial objectives. Develops policies, procedures and practice standards for the surgical services departments. Performs other duties as assigned. Complies with all policies and standards.

Qualifications

Associate Degree from an accredited nursing program, or completion of diploma nurse program required Bachelor's Degree in Nursing, Healthcare Administration or a related field preferred 1-3 years of acute care nursing experience required 2-4 years of leadership experience preferred

Knowledge, Skills and Abilities

Working knowledge of surgical nursing skills. Ability to lead, manage, and support a team. Interpersonal skills necessary to address issues in a tactful and timely manner with patients, visitors, providers and staff. Attention to details, ability to prioritize and respond to issues timely. Ability to work and manage in a fast-paced, environment with changes in patient acuity and staffing patterns. Strong conflict management skills. Ability to coordinate and implement multiple tasks simultaneously. Ability to work independently with minimal supervision. Excellent communication skills both verbal and written. Proficient in word documents, spreadsheets and basic computer skills.

Licenses and Certifications

RN - Registered Nurse - State Licensure and/or Compact State Licensure required and BCLS - Basic Life Support (BLS) issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required and Health Services\ACLS issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required Clinical Area of Specialty Certification Perioperative certification preferred