Job Description: + Support inbound calls from members and perform financial transactions + Proactively identify and recommend the best products and services for members' needs + Maintain knowledge of services such as insurance, investments, and mortgage + Provide 5-star customer service to all members and create a lasting impression + Meet quarterly metrics and service objectives, along with meeting quarterly sales goals In this role, you'll enjoy the following benefits: + Traditional medical, dental, and vision coverage + 401K matching up to 5% per pay period + Accrue up to 17 days of Paid Time Off during your first year of employment + 11 paid federal holidays + Special employee pricing on lending products such as mortgage, auto, and personal loans Job Qualifications: + Minimum 1 year of previous experience in a fast-paced customer service role required + Must have experience in a performance-based environment (i.e. individual sales goals and metrics) + Ability to listen to member needs and suggest appropriate financial products tailored to their needs + Must be comfortable meeting deadlines and working within a fast-paced environment while providing stellar customer service + Possess excellent listening skills with the ability to ask probing questions, overcome objections, and understand member concerns + Strong critical thinking and decision-making skills There will be additional incentives such as uncapped quarterly bonus payouts based off sales performance. Hours of Operation: Monday-Friday 6:00am-6:30pm (must be available for any 8 hour shift between these hours) Training Start Date: March 3rd Pay Range: + Sales and Service Representative I: $20.80-$22.24 per hour + quarterly incentive + Sales and Service Representative II: $22.88-$24.24 per hour + quarterly incentive + Sales and Service Representative III: $24.92-26.44 per hour + quarterly incentive Pay and Benefits The pay range for this position is $43264.00 - $46259.00/yr. Benefits options include:- Traditional medical, dental, and vision coverage- 401K matching up to 5% per pay period- Accrue up to 17 days of Paid Time Off your first year of employment- 11 paid federal holidays- Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) Workplace Type This is a fully onsite position in ROCKLIN,CA. Application Deadline This position is anticipated to close on Feb 14, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.