Permit Coordinator Location: 6300 North River Road, Rosemont, Illinois Employment Type: Full-Time Job Hours: Mon to Friday, 7am to 4pm or 8am to 5pm Salary: $18/hr General Description: The Permit Coordinator will support the leadership of the Permitting functions at Feldco by executing a variety of strategic daily and weekly tasks. This role involves close collaboration with leadership, internal teams, and external municipalities to facilitate the timely and accurate acquisition of permits and licenses for ongoing projects. The Permit Coordinator will be a key liaison between Feldco and local municipalities, working to build strong relationships and ensuring that any permitting issues are quickly resolved. The role requires a proactive approach, attention to detail, and a willingness to adapt as the needs of the business evolve. General Expectations: + Act as the main point of contact between Feldco and the municipalities within your market. + Foster positive relationships with local authorities to streamline the permitting process. + Ensure that permit issues are promptly identified and resolved, facilitating smooth project operations. + Occasionally adjust work responsibilities and hours as necessary to support the team and leadership. Key Responsibilities: + Permit Application and Acquisition + Apply for and secure building permits, licenses, and related documents on behalf of Feldco. + Complete all necessary application requirements (e.g., U-Factors, HOA Letters, Certificates of Insurance, etc.). + Own the entire permitting process, ensuring all necessary steps are completed and that permits are acquired in a timely manner. + Resource Management and Documentation + Utilize internal permit department resources to request payments and issue checks accurately. + Update system guidelines and fee schedules as needed based on changes to municipal requirements. + Notate all actions taken in the CRM system for accurate tracking. + Follow-Up and Communication + Perform routine follow-up with municipalities, sales, administration, and operations teams on pending permits or missing documentation. + Ensure no open permits remain without an update for more than 10 days and that permits are secured at least 7 days before installation. + Maintain professional communication both in-office and externally via phone, email, or other means. + Issue Resolution and Alerts + Alert all parties involved when issues arise or delays occur in the permitting process. + Use the company credit card to pay for permits online, and record all transactions for accounting purposes. + Support Operations and Coordination + Assist in routing drivers by alerting the team when permits are ready for pickup. + Process received permits and record transactions made by drivers with company credit cards. + Monitor daily received mail and emails, and prepare outbound documents for remote locations as needed. + Collaboration and Assistance + Assist other Permit Specialists when time permits and act as a backup during their absence. + Provide support during non-peak seasons by assisting with additional departmental tasks. + Systems and Recordkeeping + Maintain and utilize various programs for permit processing and recordkeeping, including Excel, PowerApps, and Google Earth. + Regularly update internal databases and ensure efficient and necessary research of department logs and documentation. Required Qualifications: + Strong organizational skills with the ability to manage multiple tasks and deadlines. + Excellent communication skills, both written and verbal. + Detail-oriented with a proactive approach to problem-solving. + Ability to work collaboratively in a fast-paced environment. + Familiarity with basic office software (Excel, Google Sheets, etc.) and the ability to learn new systems quickly. Preferred Qualifications: + Previous experience in a permit coordination or similar role. + Familiarity with PowerApps or other permit management software. + Knowledge of building permits, codes, and related regulations is a plus. Benefits Offered To Feldco Employees: + Health: Comprehensive medical coverage, including options for PPO and HMO plans. Coverage is available for employees, spouses, and dependents. Free Teladoc and MyStrength (mental/behavioral health) when you are enrolled in one of Feldco’s medical plans. + Dental: Dental coverage (PPO plans) including preventive services, basic and major procedures, etc. + Vision: Vision plans cover annual eye exams, prescription lenses, and frames or contact lenses. + Life and Accidental Death & Dismemberment (AD&D): Free $15,000 policy for all full-time employees + Disability Coverage: Employees can enroll in STD and LTD. + Voluntary Life Insurance: Employees have the option to purchase voluntary term life insurance with a guaranteed issue amount of $100,000. The max benefits amount is $500,000. + Employees are additionally offered: Offer Accident, Critical Illness and Hospital Care coverage; identity Theft protection; Employee Assistance Program; Discount on pet insurance through Fetch + 401(k) Retirement Plan: 401(k) with company match + PTO and paid holiday What Can Feldco Offer You? + Leadership : We are the largest replacement window, door and siding company in the Midwest, and we take great pride in our leadership and transformation of the market. As a Feldco Employee, you will see first-hand how Feldco's approach has led to our continued success and future growth + Growth : We have more than quadrupled our business over the past few years and are presently continuing to expand into new markets. We have no intention of stopping and as a Feldco Employee, you will see how Feldco overcomes challenges facing a constantly growing organization. + Culture : Feldco has worked hard to create a winning culture where everyone enjoys coming to work. At Feldco, we are more than just co-workers, we see each other as family and the result is a truly unique office environment and culture. As a Feldco Employee, you will be able to witness first hand why it is that our employees love coming to work every day. + Security : Feldco has been in business for 40 years and continues to grow revenues and add locations with each passing year. Feldco offers stability and opportunity in bunches and has a rich and successful history of promoting from within