**Reports to** : General Manager, Assistant Manager **Job Summary:** Responsible for motivating staff to ensure the successful execution of fast, accurate sandwiches and world-class customer service while maintaining cleanliness standards. **Duties and Responsibilities:** + Manages a staff of approximately 3 to 6 employees while actively participating in the execution of fast, flawless sandwiches and providing world-class customer service. + Recommends promotion, transfer, or termination of employees based on performance. + Provides on-the-job training for new employees. + Assists in shoppers in greeting customers, taking phone and in-shop orders, assembling orders, and checking for completeness and correctness. + Route deliveries and serve drivers to maximize delivery business and speed. + Receives and stores product. + Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production). + Completes Closing Procedures. + Executes systems and procedures with 100% integrity and completeness. + Audits previous shift’s systems and procedures for 100% integrity and completeness. + Performs other related duties as required. **Requirements** + High School Diploma or Equivalent + Must be at least 18 years old. + Ability to establish priorities, work independently, and proceed with objectives without supervision. + Ability to handle and resolve customer threats and issues. + Ability to handle and resolve employee issues. + Skills to use a personal computer and various software packages (Word/Excel). + Ability to handle stress and high-volume operations. **Company Introduction** We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!