Job Summary:

Company: Cuffe and Taylor

Department: Theatre Touring

Location: Farringdon, London

Reports to: Senior Vice President of Arts and Entertainment

Working Hours: 40 hours per week with flexibility to work additional hours as required by the business

Contract Type: Permanent

Role Description

The successful candidate will provide a high level of administrative support to the promoters in the Theatre Touring department. Discretion, excellent communication and great people skills are vital to the success of this role.

The Personal Assistant will be responsible for diary management, scheduling, inbox management correspondence, and will oversee the preparation for meetings, travel logistics and general administration. Effectively communicating and interfacing with people at all levels inside and outside the company and within the entertainment industry. Experience of working in an international business dealing with multiple countries and cultures and knowledge of the music industry would be a plus.

Who you are

Competencies / Skills / Knowledge / Experience

Demonstrable experience in a similar role supporting at Director level within a fast-paced environment - ideally you will have supported multiple people concurrentlyAbility to work effectively under pressure and to tight deadlinesExcellent attention to detailExtremely well organised and self-motivatedExcellent command of written English with copy accuracyExcellent IT skills with proven experience with Microsoft OfficeProfessional and friendly telephone mannerKnowledge of live entertainment industry and event management experience would be advantageous

Behaviours

The following attributes determine how the role will be carried out and are required to be a success

High level of integrity and discretionRespond to changing priorities and urgent situations with flexibility to adapt to different environmentsStrong ability to work on own and use initiativeConfident and outgoing approachHands on approachConfident to solve problems effectively and efficientlyAbility to interact with staff across all levels of the organisationBigger-picture and forward-thinking mindset

What the role includes

Provide extensive diary management for the Promoters - including arranging internal and external meetings, events and conference callsInbox management, with an understanding of the promoters’ priorities and practising a high level of discretionAssist the promoters by carrying out administrative and private office assignments as requiredLiaise with heads of department across Cuffe & Taylor and Live Nation and high-profile external stakeholdersScreen calls/incoming mail – be an effective gatekeeper; take messages efficiently and accurately; receive visitorsCarry out any research and prepare findings in a comprehensive and concise formatOversight of the processing of expenses for the promoters and own company card on a timely basis.Overseeing daily tasks relating to the promoter’s travel, diary, and various administration tasksLiaise with guest and artist requirements and welcoming and advancing of guest informationMain point of contact for the Director’s guest ticketing and accreditation requestsArranging and attending meetings and taking minutes where requiredBooking travel, hotels etc. and diary coordinationGeneral office duties and remote assistance with Zoom meetingsAdditional duties as required by business needs and objectivesOn occasion you will be required to attend shows in evenings and on weekends

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Cuffe and Taylor is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management. Cuffe and Taylor operates Lytham Festival, The Piece Hall Live, Scarborough Open Air Theatre, Bedford Park Concerts, Cardiff Castle and many other sites. Cuffe and Taylor also Produce and Promoter over 1,500 theatrical shows across the UK and Internationally each year and project manage a major London attraction.

APPLICATION DEADLINE: Monday 6th January 2025. We reserve the right to close applications at anytime so encourage early application where possible. We enjoy an extended break over Christmas so will be reviewing applications in January. Thank you for your patience.

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