A PA to General Manager is responsible for carrying out the daily activities of the Executive office to deliver an excellent staff experience while providing secretarial support, managing the mail, and carrying out filing.

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\nWhat will I be doing?

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As a PA to General Manager, you will be responsible for carrying out the daily activities of the Executive office to deliver an excellent staff experience. A PA to General Manager will also be required to provide secretarial support, manage mail, and carry out all filing. Specifically, you will be responsible for performing the following tasks to the highest standards:

\n\n\n\tCarry out daily administrative activities of the Executive office while adhering to Hilton Standards, policies and procedures\n\tProvide secretarial support to the Executive team\n\tEnsure all communications, particularly relating to owners, guests and the Corporate office are handled promptly and professionally\n\tReceive and distribute mail\n\tEnsure outgoing mail is dispatched in a timely manner\n\tProvide minutes to Executive Team Meetings and compile management reports in a timely and accurate manner if necessary\n\tMaintain adequate supplies of office stationary\n\tIdentify and build internal and external relationships\n\tCarry out all filing\n\tComply with all key security mandates\n\tReport any maintenance issues or hazards\n\tMaintain own work area in a clean, tidy and good manner\n\tReport defective materials and equipment\n\tAssist with special projects related to the Executive Office\n\tCo-ordinate special reservation requests made through the Executive Office\n

What are we looking for?

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A PA to General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\n\n\tExcellent verbal and written communication skills\n\tExcellent administration and IT skills\n\tGood understanding of hotel operations, practices and procedures\n\tProficient with MS Word, Excel, PowerPoint and Outlook and office equipment\n\tCommitted to delivering a high level of customer service, both internally and externally\n\tFlexibility to respond to a range of different work situations\n\tAbility to work under pressure\n\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\n\n\tPrevious administrative experience in a fast paced environment\n\n\n

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\nWhat will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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