ABOUT HUB INTERNATIONAL:

HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

WHAT WE OFFER YOU:

At HUB we believe in investing in the future of our employees.  Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization.  We offer:

Competitive salaries and benefits offeringsMedical/dental/vision insurance and voluntary insurance optionsHealth Savings Account funding401k matching programCompany paid Life and Short-Term Disability PlansSupplemental Life and Long-Term Disability OptionsComprehensive Wellness ProgramGenerous PTO Package - Vacation, Holiday, Sick, and Personal Time OffGreat work/life balance because that’s important for all of us!Focus on creating a meaningful environment through employee engagement eventsThe ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!Growth potential - HUB is constantly growing and so can your career!A rewarding career that helps local businesses in the communityStrong community support and involvement through HUB Gives

SUMMARY:

The Account Manager II is accountable for delivering excellent and efficient service through day-to-day account management of an assigned group of accounts. The Account Manager II has a direct impact on agency success by achieving client retention goals, effectively and consistently ensuring client satisfaction, and fostering a culture of accountability, integrity, trust, respect and teamwork while focusing on  continuous improvement. The position will serve as a mentor to AM I, provides direction to AMAs and support Account Executives and Producers. The AM II uses discretion and judgement in determining coverage needs for clients and in carrier and client negotiations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Establishes and builds customer and carrier relationships through responding to client coverage inquiries, reviewing contracts and agreements for insurance coverage compliance and addressing coverage issuesCollaborates with Account Executives and Producers in policy review and delivery, and ways to improve client service, and providing renewal information in accordance with renewal timelinesRemarket renewals with carriers to include gathering information and reviewing applications and submissions for accuracy and completenessProvides support in identifying client insurance needs, gaps in coverage and loss exposure, recommends appropriate insurance coverage, binds coverage and manages timely production and delivery of renewal policiesFosters an environment of innovation, engages in proactive problem solving with AE and Producers and clientsContacts assigned Account Management clients regarding outstanding receivables

REQUIREMENTS:

High School Diploma required, college degree preferred4+ years of experience personal property and casualty client service experience requiredP & C license required; CIC, CISR, or another certificate preferredDemonstrate proficiency in computer applications such as Microsoft Office and Account Management SystemsThorough understanding of special coverages and service needs of assigned clients in niche or designated book of businessStrong basic math skillsSuperior customer service and problem-solving skills with the ability to work in a team environmentExcellent written and verbal English communications skills requiredAbility to work a regular, full-time work schedule at HUB’s facility(s)

Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: Up to 25%

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

EEOAA Policy

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.