Introduction Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview Gallagher Ireland are part of the Arthur J Gallagher Group, one of the largest insurance brokerages in the world. We are now seeking to add a Personal Lines Administrator to our team. The successful candidate can be based in any of our office locations across Ireland. This is a full-time, permanent position. Gallagher’s team in Ireland have over 100 years of combined insurance experience, we offer business, personal, and financial insurance solutions, protecting what matters most, to the people who matter to us – our customers. We do our utmost to provide the very best in customer service, niche insurance solutions, and expert advice. Founded by Arthur J. Gallagher in Chicago in 1927, Gallagher has grown to be one of the leading insurance brokerages, risk management, and human capital consultant companies in the world. With significant reach internationally, our organisation employs over 43,000 people and our global network provides services in more than 130 countries. How you'll make an impact Providing general administrative support to the PL team Assisting in the preparation, issuance, and processing of personal lines insurance policies, endorsements, and renewals. Maintaining and updating client records in the Company’s database, ensuring accuracy and confidentiality. Responding to client inquiries via phone, email, or in-person, providing information and assistance regarding policy details, claims, and billing. Coordinating with providers to obtain quotes, process endorsements, and resolve any discrepancies. Supporting the Personal Lines team in preparing reports, presentations, and documentation for client meetings. Monitoring and following up on outstanding client requirements and ensure timely completion of tasks. Assisting in the claims process by gathering necessary documentation and liaising with relevant contacts Ensuring compliance with company policies, industry regulations, and legal requirements. Participating in team meetings and contribute to process improvement initiatives. About you Excellent communication and organisation skills with a proven track record in a busy office administration role Proficiency in using Microsoft Office Suite is essential. Experience using Applied would be a distinct advantage. Excellent time management and the ability to multi-task in a fast-paced, customer focused environment. Self-motivated, enthusiastic, team-player with strong attention to detail Rewards and Compensation On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get. Depending on your job level, these benefits may improve: Minimum of 23 days’ annual leave (FTE, pro-rated for part-time colleagues), plus an additional 3 days’ leave for Volunteering A defined contribution pension scheme, which Gallagher will also contribute to Life Insurance – we’ll pay 4x your basic annual salary Income Protection – we’ll cover up to 75% of your annual income Family Friendly Polices