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SUMMARY

The Pet Supplies Plus Bather is responsible for providing excellent customer service while bathing, checking in & checking out animals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides excellent customer service, ensuring positive customer relations and satisfactionAnswer incoming phone calls using proper phone etiquetteSchedules and confirms each appointmentBathes, dries, and combs out each animalAware of tie in sales to each animalInputs customer informationLooks over dog as it is taken in for serviceUnderstands products used for bathingUnderstands customers need to a breed specific situationKeeps work area clean and organizedCleans and sanitizes all holding cages and bathing tubsFollows all store and department policies and procedures.Other duties as assigned by supervisor

KEY ATTRIBUTES

Naturally FriendlySmiles easilyGenuinely enjoys taking care of the customerGood with animalsSelf-motivatedHigh energy levelReliable

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED)One to three months related experience and/or trainingEquivalent combination of education and experienceSome animal knowledge

LANGUAGE SKILLS

Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Write routine reports and correspondence Present information and respond to questions from customers or associates

MATHEMATICAL SKILLS

Basic math concepts (addition, subtraction, division, multiplication)

CERTIFICATES, LICENSES, REGISTRATIONS

PSP Safety Agility Test

RECOMMENDED EQUIPMENT

Slip resistant shoes with closed toe and heelSafety CutterApronUniform per store policy

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

StandUse hands to finger, handle, or feelReach with hands and armsCommunicate with associates and customersSmellLift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

WalkClimbBalanceStoopKneelCouchCrawlLift and/or move up to 100 pounds

Vision

CloseDistancePeripheralDepth perceptionAbility to adjust focusAbility to distinguish colors

WORK ENVIRONMENT

Regularly

Exposure to moving mechanical partsExposure to wet and/or humid conditionsHigh, precarious placesFumes or airborne particlesRisk of electrical shockVibration

Noise Level

Moderate to high

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.                                                     

**Position requirements may vary by store location