Overview Location Overview Working with inspiring and experienced colleagues, you'll find that the atmosphere in our city-centre office in Kraków is informal and engaging. With drive and ingenuity, our teams deliver vital services to PepsiCo employees around the world. With an active, get-things-done culture, this is a place where your dynamism and agility will make a difference. Role Overview This role will play a key role within the GBS team to bring together simplification of processes, looking for continuous improvements and ways to improve the GBS deliverables for Bus by establishing continuous improvement agenda and play a system key user role in a new order management GCC Capability, supporting team on tasks linked to order management and business systems support & incident management. Responsibilities Identify continuous improvement and process simplification opportunities; Play system key user role in order management GBS team (European market); Support order management team on tasks linked to business systems support & incident management; Support standard operational review calls with key stakeholders and Business Leaders; Problem solving and performance improvement; Support the Supply Chain Customer Support GBS Lead with all initiatives to improve GBS service offerings; Coach team members in their technical capabilities development; Conduct performance reviews. Qualifications Fluency in English, Spanish and Polish; Bachelors in Business / Accounting /Economics / Statistics / Mathematics / Engineering; Minimum 2 years of similar experience; Supply Chain knowledge - nice to have; Ability to handle pressure and active problem solving skills; Exceptional digital skills and knowledge in Project Management area: Microsoft Excel, VBA; Power BI; Power Query; M; DAX; Power Automate Service, Power Automate Desktop, Power Apps; SharePoint; SQL; Python/R/C; HTML; JavaScript; SAP; Strong communication and interpersonal skills; Collaboratively and proactively works with multi-functional teams; Flexible, organized and able to handle competing priorities.