Job Description:

Baptist Health is recruiting a Pharmacy Care Coordinator to join our Neurology group at Baptist Health, Lexington, KY.  

Complete benefit investigations to verify patient eligibility for prescribed specialty medications.Assess requirements for authorization of medications most commonly prescribed and maintain current knowledge of payer formularies and reimbursement.Support third party prior authorization process and obtain appropriate overrides to improve speed to therapy.Maintain accurate insurance information and monitor for prior authorization renewal needs to avoid gaps in medication therapy. Identify financial assistance options to maximize copay savings and increase therapy adherence. Serve as a liaison with physicians, nurse practitioners, physician assistants, pharmacists, nurses, and social workers to provide support.Utilize EMR to maintain communication between departments and ensure accurate documentation in patient electronic charts. Support pharmacist with in-clinic or telephonic patient activities.Facilitate adherence to medications by coordinating face to face or telephonic patient outreach to ensure timely refills.Coordinate patient scheduling for initial and follow up appointments.Triage patient clinical questions and third-party insurance denials to the pharmacist for intervention as appropriate.Facilitates adherence to medications by coordinating face-to-face or telephonic patient outreach for timely refills.Provides input on the clinic marketing strategy with the goal of increasing patient recruitment.Maintains a record of activities to support data collection, analysis, and ongoing reporting to leadership related to patient metrics and financial performance.Acts as a contact person for all non-clinical patient/customer questions.

Minimum Requirements

High school diploma or equivalent.Current or eligible for Kentucky pharmacy technician registration (if not already registered with KY Board of Pharmacy, registration requires only an application and fee).National Pharmacy Technician Certification preferred.2+ years pharmacy technician experience preferred.Prior experience with third party billing, financial counseling, or medical terminology and coding preferred.Prior experience with Epic EMR preferred.Intermediate knowledge of computer systems and software, including Microsoft Excel and Microsoft Word preferred.Demonstrated ability to collaborate with healthcare providers and patients to communicate effectively as a patient advocate preferred.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.