Company Overview More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs. But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched. About the Role The Pharmacy Communication Technician (PCT) assists the Pharmacist by adding and updating patient information to the pharmacy’s files. The PCT must be detailed oriented to keep prescription and patient information on the appropriate platforms. Supervisory Responsibilities: This position has no direct supervisory responsibilities. Essential Duties and Responsibilities: Receives inbound calls from providers and patients Answers questions in a professional and accurate manner Forwards calls and work to the appropriate departments Inputs information about patient prescriptions into record-keeping programs Ensures all records are accurate and collaborates with pharmacist to ensure all information is correct Spot checks for errors and discrepancies in data and follow procedure to investigate and correct information Performs duties and responsibilities according to the philosophy and standards of SelectRx including conveying courtesy respect enthusiasm and positive attitudes in work situations with clients peers and visitors Maintains client and associate confidentiality Responsible for understanding all applicable policies and procedures of the department necessary to perform essential job functions as well as the employee handbook Performs other duties as assigned Skills/Abilities: Detail oriented and proven accuracy Efficient and accurate typing skills Aptitude to develop partnerships with teams within the department and across the company Ability to use multiple software programs to review patient profiles and process medication orders Enters and retrieves data from the various operating systems employed for prescription processing drug ordering and packaging High degree of interpersonal and organizational skills Proficiency in reading writing and speaking is required Education and Experience: High school degree or equivalent required Proficient with Microsoft Office Suite or related software Certificates/Licenses/Registration Certified Pharmacy Technician licensure Physical Requirements: Prolonged periods of sitting or standing at a desk and working on a computer SelectQuote Core Values: Service: We create positive customer experiences. Entrepreneurship: We create innovate & take risks. Leadership: We build & invest in high-performing teams. Empowerment: We embrace a changing environment. Courage: We challenge the status quo & drive continuous improvement. Teamwork: We help support & celebrate each other. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required. intended to be construed as an exhaustive list of all responsibilities duties and skills required.