**Description** Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Central Fill Specialty Pharmacy located on South 76th St. **Summary** The Ambulatory Pharmacy Technician is responsible for processing prescriptions for patients and their families in the clinic setting. The Pharmacy Technician will collect medication histories, fill scripts, and coordinate payments in conjunction with pharmacist direction. **Accountabilities** • Determines patient insurance requirements for pre-certification, patient payments and coverage limitation and the necessary action(s) prior to discharge. • Maintain communication with ambulatory based clinical pharmacist, social worker, discharge and specialty pharmacy program team members as needed to obtain complete, accurate financial information required for claim adjudication. • Immediately communicate any issue with coverage to the clinical practice to determine the appropriate next steps. • Communicates benefit investigation information proactively to the clinical practices and to patients. • Supports all myPennPharmacy services as needed. • Collaborates with internal team members to gather appropriate paperwork, prescription, billing information, and/or prescription(s). • Provides follow-up relating to the communication to patients, clinical practices, and family for pharmaceutical needs and/or additional eligibility information to ensure on-going medication access. • Interacts with medical staff and their designees to obtain complete, accurate, and timely clinical and financial information required for payer reimbursement. • Provides education to patients and clinical practices regarding patient insurance coverage as it relates to their discharge medications. • Performs duties in accordance with Penn Medicine and entity values, policies, and procedures • Other duties as assigned to support the unit, department, entity, and health system organization **Credentials:** Pharmacy Technician certification (CPhT) is required. **Education or Equivalent Experience:** High school graduate/equivalent is required. **When applying to this position, please upload your current pharmacy technician certification.** We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 236657