Job Title: Pharmacy Technician

Job Description

This is a front-end Call-center Pharmacy Technician role. You will handle a high volume of inbound and outbound calls, managing prescriptions from intake to fulfillment. Responsibilities include handling welcome calls, data entry, insurance coverage, and manual resolutions. You will also handle prescription refills, clarify prescriptions, and manage transfers from retail stores. This is a call-center position with no escalation calls expected, as there is a dedicated escalation team.

Hard SkillsRegistered Pharmacy TechnicianCustomer ServiceComputer SkillsSoft SkillsEffective CommunicationProblem SolvingAdaptabilityJob Type

This is a Contract-to-Hire position with a duration of 6 Month(s).

Work Site

This is a fully on-site position in Orlando, Florida.

Work Environment

Professional quiet Call-Center environment. This is for a Monday-Friday shift, 8am-5pm or 9am-6pm with 1 hour lunch.

Training is 2 weeks long and no missed training is allowed.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.